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“My phone broke, i put my sim in an old phone i kept around as a backup. So i put my aim in my old phone and it wouldnt work. I went there and the counterman helped me. I owe him fifteen dollars still because im broke. Just moved into a new place and i shelled out all of my money. So he told me to come in fridat when i get paid and reimburse him. Vest phone carrier and workforce ive encountered. He told me that he remembers me giving another customer a couole if dollars to help someone pay their phone bill when they were short. I didnt even remember specifically that because i help ppl like that normally.”
“Dealt with a cracked laptop screen, repaired easily & quickly thanks to Nick. The experience made this business my choice for the next time I need phone or computer repair”
“Justin is the man!! Very knowledgeable and patient answered all my questions and gave me a great deal! Alex helped as well! Highly recommend!
These guys are incredible they helped me again! I will be back!”
“Excellent and very friendly service. I came in for help resetting phones before mailing them in and Jim was kind enough to let me know of a perk we weren’t offered when we recently upgraded phones. I left with a new iPad too!!!”
10AM - 8PM
722 PA-113, Souderton
Mobile Phones
“We've been using this Verizon franchise location for probably close to 10 plus years and have always had a positive experience. Our most recent was with a long-time rep, Victor, who is very knowledgeable, professional, patient, and is able to multitasking with multiple customers, support his team and still make us feel like we are important at the same time. He knows the plans, offers from memory and how to work around any hurdles that may arise. He is also friendly and honest. He appears to be an awesome manager and sales representative, treats his team with respect, in my observation. Highly recomme d this location for your Verizon needs”
“This store is absolutely a flagship for verizon. The people bent over backwards to help me out and pick the right camera, a Galaxy S24 Ultra + and a new Galaxy tablet. I strongly recommend these warriors to EVERYONE”
10AM - 6PM
501 Horsham Rd, Horsham
Mobile Phones
“Domenic went above and beyond to provide the absolute best service and customer experience possible. It was personal, professional and I had an outstanding time at the Verizon store. Thank you Domenic!”
10AM - 7PM
304 Town Ctr, New Britain
Mobile Phones
“Peter was extremely helpful and patient. He was very thorough explaining the plans and the device payments. In the end I’m very happy with my new plan and got a new phone to use”
“Dealing with anything technical is a challenge for me. I’m usually accompanied by one of my sons. Today Ali walked very patiently through the process with me. He was terrific! He explained my choices, discussed the products and made everything so easy, I didn’t need my sons.(don’t tell them)”
“We met Esha at VZ Blue Bell. She is very knowledgeable about the products. Thus, she was able to guide us according to our needs and try to offer the best solution for our future partnership.”
“It’s hard to believe that this could happen leaving a Verizon store, but the above-and-beyond service I got for more than a 90 minute tricky problem had me leaving feeling I was royalty—or at least had 2 personal assistants working diligently on my behalf.
Possibly because their fraud department was protecting me from identity theft, my desire to reactivate a former line required internal security clearance second only to the CIA.
Jake, leading the way with intelligent support from Mike, figured out a peculiar glitch and stayed with me every minute of the way through a series of well-intentioned but arduous steps requiring repititious validations and obstacles taking—seriously—over 90 minutes. Jake stayed focused and non-exasperated with the security people even when we had to repeat tests…and like a good coach, sent me encouraging glances when my own patience wavered. Mike showed a lot of common sense and real involvement with the mission.
I give these guys the highest marks in seriousness of purpose AND empathy. What could have been a nightmare became a warm collaboration.”
10AM - 8PM
1200 Welsh Rd, North Wales
Mobile Phones
“Kamelia was great she explained everything to you, transferred all our information from our old phone to the new phone. Definitely recommend seeing Kamelia and this store.”
“First time in this store as I had moved since my last trip. I worked with Jazmyne and it could not have gone smoother. I was instantly greeted and sat down. We went over every option and she had an immediate answer for every question I had. Came in with a shattered iPhone X and left with an iPhone 15 pro max 20 min later. We actually spoke about her moving to another state soon so she made sure to give me the info for her coworkers in case I had any issues. Easy 5 stars.”
“Today, was the best experience that I’ve had in a long time, and it was with Wilton at T-Mobile in East Norriton, PA. Wilton is not only very educated but an Amazing Salesperson. He listens to what you want and explains the difference between Apple and Android services. This location is very caring for your needs, and I would suggest going out of your way to see them even if its out of the way.
Keep up the good work”
“Justin was super helpful. Justin wrote out the steps to make sure my claim was sent in correctly. Justin was pleasant to deal with. I would definitely recommend the services provided here and the staff.”
10AM - 8PM
770 PA-113, Souderton
Mobile Phones
“I decided to change my tv service from DIRECTV satellite to streaming. I was working closely with Alyssa, the store Manager, to have this switched over. I had many questions regarding the new package and Alyssa was very attentive in answering all of them. Overall the service was great and I certainly recommend her and the store.”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Awesome place. The owners, 2 brothers are very tentative to everyone and everything. I have no issues there. It's a one-stop place. I pay all my bills there and get assistance with my phone. Too bad they don't have a food thing or market like China town New York. I would really do my food shopping and buy lunch and dinner there. But all and all it's a good place I would recommend”
“The best metro store I ever stepped into .. make sure to visit there guys .. they give the best and most affordable deals on Android and iPhones .. can't beat it ... I tried different stores but this one stands out ..”
10AM - 6PM
418 Egypt Rd, Norristown
Mobile Phones
“Alliya and Noman were super helpful got us great deals and even stayed 45 minutes after we closed to insure my phone number transfered over. Give these guys a raise!!”
“Probably the best retail customer service I ever had. I went there to switch carriers and Alyssa who I believe is the store manager was friggin awesome. She was so friendly and patient and very knowledgeable. She went above and beyond to help me out and I was extremely impressed with her. She needs a raise her own store or something. It’s rare to find these days so I hope att&t realizes what they have with her and I will always go to her store as long as she’s there. I also left with a great plan and new devices with better service than I had with my previous carrier so it’s a win all around”
“I stopped in on Sunday, July 28th and was greeted by Jordan. He was so helpful in assisting me in getting a new phone and setting it up just how I wanted it. I highly recommend this gentleman at the Harleysville ATT store. Thank you.”
“I wrote a previous review about a T-Mobile store I visited in collegeville where the service was pathetic. This store was a totally different experience. My tech was knowledgeable, engaging and quick, I really liked him and the service. I left with a new Pixel 8, which I love. Thanks to the staff at this store!”
“Thank You Aaron for the best customer service! I bought a new phone and it was an easy process . While waiting for my phone to update I had questions about other devices and I decided to return the next day and purchase two ipads. I appreciated the time and patience . Aaron Thank you for the excellent customer care!”
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“Justin Kalb was the representative who served me at the Lansdale store on Allentown Road and he was excellent. He identified an issue with my account that I did not know was present and spent at least an hour (probably more) on the phone on my behalf in trying to resolve it. I highly recommend him and thank him for all his help in working to resolve an issue with my account that I was not aware existed.”