-
January 2024 by Barbara Boston
I can’t say enough positive comments regarding Koehler’s jewelers. My husband and I have patronized this business over the past 10 years or so. They have a beautiful variety from the stores brands, special collections, estate jewelry and custom made pieces. All are absolutely gorgeous, high quality and appropriately priced. Lisa, the owner has on many occasions provided us with very personal service. I also trust them with all of my repairs. Lisa, Jim, Colleen, Katey and other employees are so very helpful. I highly recommend this business and have already sent friends who are satisfied. Check out their new gorgeous bridal room…amazing.
-
January 2024 by L H.
I came to them looking for a claddaugh ring guard. Not wanting to change anything on the diamond ring. The two rings together look beautiful. Thank you
-
December 2023 by Amanda Simo
Koehler's was the best for our wedding bands. We had waited a little too long to pick out our bands, but Karin made it easy, and reassured us that we would have our bands before our wedding. It was a wonderful experience, everyone was very friendly and organized. They made our wedding band process seamless, which is perfect during the stressful process of wedding planning. Could not recommend more!
-
November 2023 by Rachel
If you have not looked at Koehler’s Jewelers yet I highly recommend that you do as we couldn’t have been happier with our experience! After many months of looking and many different jewelers we came back to Koehler’s for my engagement ring. The person we originally saw had no longer worked there. This was no problem because Susan stepped up and helped us with everything! She not only listened to everything we wanted but gave us upgraded options that were still within our price range. When we finally picked my dream ring she was filled with just as much excitement as we were. We not only walked out with a breathtaking ring but also the best experience, endless happy tears, hugs, and even pictures! Thank you Susan for making this day so special for us, we will remember it forever.
-
November 2023 by Jimmy Mac M.
Went into Koehlers recently to have two rings resized. Lisa Koehler inspected both rings with her eye loop, noting some small porcelain pieces missing on my grandfathers ring and nothing wrong with my college ring. When I went to pick them up the rings, my college ring had a chip in the stone which Lisa claimed was there when I brought it in and it was just mud filling the stone, I challenged her that she inspected it with the eye loop in detail when I brought it in and finally admitting that, yes, Koehlers chipped it. She was going to look for someone to replace the stone, but then ended up just polishing it. I paid in full at the end of it. I offered to give her some customer service feedback, however, she just did not want to hear any of it. She said she was too tired. No recognition of my frustration, No empathetic apology. So, I left her a recommended book that she and any of her employees that engage with customers should read by Jeffery Gitomer..."Customer Service is Worthless, Customer Loyalty is Priceless" I hope she reads it.
-
November 2023 by Dennis W.
I have shopped at Koehler's for over 30 years. I have purchased from in store items to custom made rings, bracelets, earrings. They have always met or completed their work on time. The staff are all outstanding!!
-
October 2023 by Alex K.
This is my second time replacing stone in my ring through them and each time it took more than 2 weeks to fix simple repairs.
-
September 2023 by Jill Kriebel
Great people to deal with, I'd say the best place around for quality jewelry purchases. Lisa is very kind and nice to deal with I have known her most of my life. You definitely won't be disappointed shopping here. ??
-
September 2023 by Kathy Billetta
I had a very delicate opal ring sized. They did an excellent job. Plus they cleaned the rings that I had on that day and they came up beautiful. Excellent service and wonderful help
-
August 2023 by Brianna Kershaw
My fiancé bought me the most beautiful elegant engagement ring from this amazing jeweler! They helped him along every step of the way. They were never pushy and listened to him and brought his vision to life with the ring.Sarah helped him from start to finish and gave exceptional service! We will be life long customers!
-
August 2023 by Keith McCullagh
Not one for leaving reviews, but the experience my wife Anne and I had was by far the most pleasant, friendly, professional and easy we had while searching for an engagement/wedding rings (wish we went there first)! The entire staff from Sarah, Karen and Lisa are wonderful! We got married in June and have already been back three times for additional purchases. They always greet you with a smile and are so detailed in everything they do! As you can see we will be back, and if you haven’t been to Koehler’s you should!Thanks again Koehler’s Team!!Keith and Anne ?
-
August 2023 by Prasanth Louis
We had a wonderful experience! We were helped out by Katie and she took the time to explain everything very well. We didn't feel pressured at all during our time there. 10/10 recommend!
-
July 2023 by Alexandra Rudnitskas
It's always a pleasure to have Sarah's expert & trustworthy guidance as I make my choices. I feel at home when I come into the store because of her welcoming smile. Our daughter will be wearing beautifully designed earrings for her wedding day this fall. Thank you Sarah!A.
-
July 2023 by Macie Reed
AMAZING customer service! My two year old daughter pulled on my necklace and stretched out the gold the chain. I went to Koehler’s with my two young children and the staff at Koehler’s were extremely helpful and friendly. They were able to fix my chain while I was at the store and even went the extra mile to take out a previous knot in the chain. The necklace looks great!*We purchased my engagement ring at Koehler’s about 6 years ago and are very happy with the ring.
-
July 2023 by Troy Eckhart
Did an amazing job so far on reconditioning not one but 2 of my watches for very fair honest price ... they are the best and most respected locally for over 100 years.