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August 2024 by y o
Expect to wait an hour or more, even if you arrive 15 mins early.
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June 2024 by Richard Booter
I am grateful for the wonderful care which Dr.Patel provides to me.
He is caring,patient and willing to address all my questions and concerns.
In general,the staff at Tri Century create an ambience
which makes patients feel comfortable and confident that they will receive
quality care.
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June 2024 by fern gordon
Walked in when they opened, on a weekend without an appointment, because my husband had sudden eye pain. Receptionist was kind.
Dr Wilson agreed to see him and she was wonderful! Immediate accurate diagnosis and treatment plan! We will now use Tri Century as a vision provider.
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November 2023 by Ginny Hummell
Dr. Machan as well as the entire staff who cared for me on a moments notice was so efficient and caring for my emergency request to be seen this morning. Many exams were done, and I left with a feeling of being well cared for with no vision problems. The kind, fast attention made me feel well cared for. I would recommend this facility to anyone who needs urgent eye care, THANK YOU, Century staff. I'm grateful. Ginny Hummell
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November 2023 by John Cunliffe
The place is too busy. My last vist took around 2 hours. The doctor was very rushed so I couldn't talk to him much
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October 2023 by Robyn H.
After a few years of good eye exams I sadly needed to report a change in the level of service. I went for a contact lens fitting and it's not been going well. Two rounds of trying to find a pair that works with pauses inbetween because they do not have the trial lens on site and they need to be ordered. I need to go back again because they still don't have a good pair and they have no available appts for the office I use for a month. I usually use America's best for contacts and have never had a fit issue. I have no choice but to return to this office because my insurance only covers one exam a year but I can tell you I will not be back.
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October 2023 by Gub Gee
Very rude receptionist.
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September 2023 by Robert Hawk
This place is completely disrespectful, we make a huge effort to get there for our preset appointment, join a large group already waiting and then sit the better part of an hour before even being called. They actually have a sign posted asking people not to complain about their staff which is a good indicator that they expect complaints.
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July 2023 by Nancy Fysz
Recently had cataract surgery by Dr Patel. It was very successful. Dr Patel explained everything. The surgical department was wonderful. The nurse explained what to do before surgery and what to expect after. The staff is friendly and courteous. I would recommend Tri-Century to family and friends.
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April 2023 by Carleen Dee
Very pleasant and welcoming staff. Rachel was very patient and comforting with me, explained everything thoroughly. Dr. Wilson is very approachable and knowledgeable, made the experience enjoyable and Jenn was very helpful, assisted with follow up care, resources and helpful tips. Definitely recommend!
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April 2023 by Fran Bedekovich
Had a great experience with Dr Patel and honestly so happy to be able to see clearly!!!
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March 2023 by Sharon Furlong
This office is usually busy but not overly so. The day we came for my husband’s appointment however, the office was unusually crowded and the doctors running behind. We had to wait a long time but when we finally were called, we were initially attended to by Rachel, and remarkable assistant with an amazing way of dealing with people and her job, making both look easy, comfortable, and friendly. My husband and I have been patients at this organization for several decades and never, and I mean never, have we had the experience of being helped and treated by a person as kind, as efficient, as focused on making sure each of us understood what she was doing, why, and how to follow her instructions….all done with unparalleled caring. It was obvious Rachel knew exactly what she was doing, yes, but it was more obvious and to us, just as important, that she was taking the time to make sure we were not treated as part of a set of chores . We felt seen, heard, cared about. And yes, the level of this set of interactions was so head and shoulders above all of the other fine care we have received from technicians over these many years, that we strongly believed we had to write it up. She is a gift….I hope the whole organization knows it and appreciates her. Thank you, Rachel for treating us as special and deserving of care and respect, no matter how quickly things had to happen!
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March 2023 by j
I got a piece of metal imbedded in my eye, two days before Christmas. I was concerned I wasn't going to be able to be seen until after the holiday weekend. I called tri century and they were more then helpful, they told me to come in asap. When i got there, i was immediately greeted by caring staff.Everyone in that office are amazing.The Doctor took care of my eye without issue. I'd 110% recommended this office.
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March 2023 by MaryEllen Volb
I am a friend of Randell Mazzocchi and reached out to her when I had an emergency with my eye. She assured me I could get an emergent appointment. I was seen the next day by Dr Tony Mannarino. The doctor was very professional and informative and used my injury as a teaching experience for other staff. Ms. Mazzocchi was warm and made me feel welcome and at ease. I had a great experience and am so thankful they took my injury seriously!!highly recommended!
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March 2023 by Monica Hood
Extremely satisfied with the outcome of my cataract surgery. Highly recommend