-
January 2024 by Elly Lareina
I do not recommend this location !
-
November 2023 by Shug 63
I can't stand this bank. Cashing a check, you ask for large bills they say yes with a smile then give you an envelope full of small bills. I cashed a check for $900 a couple months ago and the teller gave me $310 in $10 bills $200 in $2 bills 1 $50 and the rest in 20's
-
July 2023 by thomas kielbasinski
two fat lady managers need to move faster and stop jabbing about their vacations and do their jobs right! I waited over an hour for them to do nothing!
-
May 2023 by gab h
terrible terrible terrible , would NEVER recommend, 0/10open an account here if you want your money messed with CONSTANTLY
-
May 2023 by Bailey Morris
Make you wait forever whileOthers are not helping customers
-
March 2023 by K Mela
LOTS of issues with accounts. Multiple representatives try but can't explain. One said that my issue was resolved only to wait till the following month to see that that was not the case. No help, called multiple times. An answering machine with someone rambling the banks hours and a different number to call customer service. I tried for days to contact someone at this branch. Left message on the answer machine no response. TD Bank will most likely be out of business in less than 5 years. I'm currently looking to move my monies elsewhere and recommend you do the same. They just don't care about the customers. Zero stars
-
December 2022 by Chuck
Lisa Gaeta screwed up my parents bank account. After my mother's passing. Lied to me and also she said her or her manager will get back to me never heard from them. Lisa made it where I couldn't get my dad's meds. Made things way harder for me thank you Lisa for all the help NOT!
-
November 2022 by Chuck Walcott
Lisa Gaeta screwed up my parents bank account. After my mother's passing. Lied to me and also she said her or her manager will get back to me never heard from them. Lisa made it where I couldn't get my dad's meds. Made things way harder for me thank you Lisa for all the help NOT!
-
September 2022 by Jesse Lohr
STAY FAR AWAY FROM THIS PLACE. DO NOT CARE ABOUT THEIR CUSTOMER. Terrible Customer Service and long wait times. I am moving and needed to open a checking account due to there not being a branch of my current bank near my new home. On the website there was a promotion to get a $200 bonus with a new checking account so I went into the branch to open an account and receive the bonus. However, I was told it was only online so I had to sign up online which is fine if that's how the promotion is structured.So, I went home tried to sign up online and after roughly 20 times of being rejected I kept getting the same error message that I had to go into the branch. I called the general customer service they told me indeed I had to go into the branch and have the person in store call them and I could sign up in store and get the new account bonus. So I went back into the store and the representative in store had no idea what I was talking about and said she could not offer me the bonus.So after being annoyed I just left. I called the general customer service line again and spoke to someone. After a 40 minute conversation I was informed there is a glitch with the website and new Account sign ups are not working online. She told me she confirmed with her supervisor that I would have to sign up in the branch but I would not receive the sign up bonus.So basically after 4 days, an hour of phone calls, and 2 trips to the branch just to open a simple checking account because TD is having a problem with their website they will not honor the bonus for me. I am going to take my business elsewhere after the debacle and waste of time I just went through.
-
September 2022 by Laxmiben Darji
Lisa made visit memorable by helping beyond our expectations...This branch has nice staff employed.
-
January 2022 by victoria guarrasi
Woman in her office was so unhelpful. Barely anyone working, very slow and no one greets you when you come in. Worst customer service at this branch.
-
September 2021 by Kim Turner
Kirk at the Langhorne Branch was Awesome. He immediately Greeted my daughter and I when we walked in, we sat down at his desk and within 15 minutes he had solved all the problems my daughter was having with her account and the App. I wish all the TD Bank employees were as pleasant and helpful as Kirk.
-
August 2021 by John Citeroni
Not enough people working their
-
May 2021 by Diana Balbuena
The lady Lisa gave me attitude, waited 30 minutes to get my change and my deposits to get deposited, understaffed fairless hills location is better.
-
February 2021 by Dan F
We have been with TD bank since it was Commerce bank. We loved it because it was customer friendly. We have our mortgage here as well as multiple accounts. TD has gone downhill in the last few years and now seems to make Covid 19 the excuse for horrible customer service. The other day I visited a branch on Cottman Ave in Philadelphia and they make you wait in line outside to get into the bank and you have to text them when you get in line. Then you wait tirelessly in a line in the cold to get called in. Better dress warm as the wait was so bad I finally left. Today on a Friday afternoon I went into the Langhorne branch after going to the ATM and it only dispensed large bills. I wanted them broken down into small bills and I walk inside and there were two tellers. One had a customer so I went to the one where there was no customer. The lady kind of freaked out on my putting her hand up to stop me as she did not want to take a customer. I waited in line for over 15 minutes to see her fooling around with other things instead of taking customers and the other teller was still with his only customer. Finally she took me and I told her what I wanted and when I left and looked at what she gave me she did not get anything right. These are just a few examples of the lack of customer service that this bank provides. Don't even try to call the customer service phone lines as the wait times are horrific. I will be moving soon to Republic Bank as they are customer friendly and want the business. TD should be ashamed of their level of "service" that they provide.
