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July 2024 by Idris Jafarov
Very helpful staff! I always do my western union transacations here. The staff helps me get it done within few minutes! Thank you!
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July 2024 by Valerie Greger
I needed 3 prescriptions filled. I got a call saying they were ready. I get there and they have 1. I ask where the other ones are. I’m told one was in isle 5. I go to the shelf. Nothing. Then I ask where the other one is. I get an attitude like I’m bothering someone. Then they say they had to order it. Why don’t they just let you know in advance. I was told to go to giant for the other item. No wonder they are closing. I’m taking my business elsewhere.
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June 2024 by Nick
Very unreliable pharmacy
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April 2024 by James Beyers
I’m just so disappointed by the service provided by the staff at this Rite-Aid Pharmacy.
Apparently, we as customers are unreasonable when we expect any modicum of customer service, accurate information, and integrity from their pharmacy.
From the pharmacy cashiers to the techs all the way up to the management in the pharmacy, it is obvious that they don’t care to do more than the bare minimum, or perhaps they are woefully incompetent at their jobs.
I understand that there are high demands on certain medications, and I don’t expect special treatment. But, I do expect to get accurate information that I can trust. I don’t consider customer service with accurate information and integrity to be considered special treatment.
It is really disappointing that I can’t rely on them to do their jobs with integrity…as though they care about the service they provide and the customers to whom they provide that service.
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March 2024 by Alexandra Feszko
The pharmacy is outstanding with getting my backorder meds in on time. SO GREATFUL!
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February 2024 by Kristopher Williams
Phone system broken for days and cannot get in touch with pharmacy or anyone at this location.
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February 2024 by Tera Foley
Cashier or employees I encountered were not helpful at all. I had a $100 gift card that I recieved at Christmas & I was trying to make a $30 purchase with it. I approached registers & had to ask where to go to get rung up & I was asked "can't u use self checkout?" I'm sorry I don't normally come to rite aid so I didn't notice it. But when I was asked that of course naturally I started to do it myself. I tried to swipe rite aid gift card. Wouldn't read it. The employee then comes & tries to swipe it & it didnt work so he then explains there is nothing he can do to use that gift card(like type numbers in manually or scan it....) he tells me I would need to contact number on back which is rite aid & give them numbers on card then wait for them to send a new card through the mail. That is unacceptable to inconvenience customers that have already paid basically for the card, to then go through so much when it's actually time for then to hold up their end of the deal! Its just frustrating how much people don't want to do for their customers at work. Like these people now are accustom to not dealing with customers or providing customer service to the actual customers. We as consumers are now expected to do everything when it comes to shopping yet stores supposedly have so many problems With shoplifting? If that was the case maybe more personal attn to the customers could prevent that kind of thing from becoming a problem in first place.
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August 2023 by Alina Marone
Easy in, easy out. Always clean, friendly, helpful.
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June 2023 by Bob maggetti
This is my first negative review ever ! I called to see if my prescription was ready. The woman who answered the phone was very rude and unprofessional. When I arrived at the store to pick up my prescription I informed the pharmacist about my experience. The pharmacist didn’t want to hear my complaint and was rude as well.
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June 2023 by Dawn Marie
I was a loyal and long time Rite Aid customer. I always liked shopping at Rite Aid while picking up my prescriptions and when they offered the 20% discount when you became a gold member it was big reason I shopped there. But since they discontinued the 20% and went back to the printed coupons, it’s not worth it to me anymore. Sadly, I transferred to CVS because it was closer with the same prices.
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May 2023 by Steve Scheetz
The people are extremely helpful. They went above and beyond for me, and They have earned my business for life!
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May 2023 by Christopher
Jenna the pharmacist has always been super friendly and professional; she always does her best to get your scripts filled even though insurance plans can be a huge obstacle to this. She also knows a TON about these medications and I felt she deserved a shout-out here for all the hard work she does. Great pharmacy location all-around.
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May 2023 by Ishaan Joshi
Jenna is an exceptional pharmacist who consistently provides excellent care to me and my family. I highly recommend her services.
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May 2023 by Mollie Suitch
Jenna the pharmacist is phenomenal. Always kind and considerate and goes above and beyond to get the right answers and help me out. Give this woman a raise
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February 2023 by Paula Bridge
Liz did an expectational job with my photo/scan/print order. She had tremendous patience and was able to multi-task from working the front end and completing my project. She is kind and very knowledgeable. My experience at the Langhorne Rite Aid needed to be noted. Thank you for this wonderful associate who represents Rite Aid well.
