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May 2024 by Sarah F
Worst inventory I’ve ever seen in a drug store, half the shelves are half empty and they only carry the cheapest version of whatever you’re looking for instead of the one you want. The credit card machines are always down and the pharmacy can’t afford to carry the meds you need. I heard this chain was headed for bankruptcy and I can’t confirm, but based on how awful this store is it would explain a lot. Do the community a favor and just close, let’s open up a thriving business instead. I refuse to go here again.
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March 2024 by Julie Mohan
The store manager, Cathy G., is so very helpful and a great leader. Thank you Cathy for your positive energy, resourcefulness, knowledge, and willingness to go above and beyond to help! -An appreciative customer
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December 2023 by Kelly Maccia
Store is great and all staff is friendly except for "1" young man who works the register. He's working right now, Saturday, Dec. 2nd. 4:15pm. He's always on his phone, never acknowledges you, gives you your total, throws things in a bag, then drops it on the counter. When transaction is complete, he says nothing. I don't expect to be treated like a queen, however, I little courtesy would be nice.
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November 2023 by Corey Gisondi
Store is great, pharmacy is miserable.Every time I've dealt with their pharmacy, for many different things, they seem annoyed that they have to do work. Never once have I felt like a customer to them, more like an inconvenience.It's a shame that a store with such a kind and hard working staff has a pharmacy that feels like they are actively trying to be the worst.
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November 2023 by Karl U.
Cashier kept yapping with customers with a line 5 customers deep. Refused to help find an item. Lazy, useless, and rude staff. Absurd. No wonder RA is going bankrupt.
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June 2023 by Nick Spring
The store is very clean and nice. However the staff, especially the lady who does pharmacy pick leave a lot to be desired. On Thursday I went pick up a script at 1.30 but they were closed for lunch and got waved away - okay people have to have lunch, no problem. So then today I went to pick up the script. Initially I was studiously ignored for about five minutes. Then finally when someone came over - no smile, no welcome. Took my details and said, walking away with her back to me "20 minutes" - so rude...Hopefully a bit of training may improve things!
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January 2023 by K Haney
Gentleman cashier was extremely friendly, knowledgeable and efficient!Very rare in these times.
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December 2022 by Bill Becker
Rite Aid Summit Square is one of the better Pharmacies in Lower. Bucks County by far.
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December 2022 by Attila Bodi
I haven't had any issues. It seems clean, quiet, not too busy.
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November 2022 by Nicole C
Seriously get self checkout registers if you’re going to have one person at checkout
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September 2022 by J L
Dropped off a prescription and they said it was in stock. Go to pick it up and they don't have it in stock. This place is a mess. They claim it was a miscommunication. I think it was a lie. I waited for 15 minutes for the person in front of me to resolve their issue with the pharmacy. Try some place else, anywhere else.
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September 2022 by Jack Ster
Employees were nice, the establishment was friendly. Service was amazing. However, you expect employees to act like they are the ones getting all the profit. I could tell from a glance that your employees are overworked/tired.
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September 2022 by Ye S
The on-line order and in store pick up was very nice. You get discount in certain merchandise online. Overall, the price was very reasonable, especially those Rite Aid branded stuff. Some non- Rite Aid branded merchandise are more expensive than Walmart. But since I only shop their own branded stuff, I am happy about the price. Also one gallon whole milk only cost 3.92 in the store, which has the same price as in Sams Club or Walmart.
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July 2022 by Lu Huang
The store never has anything stocked or employees at the registers. Get self checkout machines if your not hiring anyone!!!
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June 2022 by Vicious Val
6 days later and no results from covid test, and when I called the pharmacy they told me to email someone. It was also a bad email address. Terrible service!!!
