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September 2023 by Neera Mohammed
Kiana helped me with a return and spent about 30 more minutes helping me look through a ton of charms without any pressure or upselling. She was kind and patient with my many requests, and made me feel very welcomed!
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May 2023 by Talaya Woods
Outstanding service. Saleswoman very knowledgeable and accommodating. Will return for more.
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January 2023 by Dani Drew Photography
This Pandora store is wonderful!! I’m a huge fan of their everyday jewelry for the office. This store location (Oxford valley mall)is beyond amazing…I’ve visited other pandora stores in different parts of America and none of the others I have visited, have the cleanliness or outstanding customer service that the Oxford Valley mall store does. When visiting Disney springs the associate in pandora very standoffish when I asked for assistance, she almost seemed annoyed when asking to see a variety of charms… while the associate at the Oxford Valley Mall was thrilled and very friendly when asking to see a few charms. The interactions in store influenced my purchases 100%. My husband and I bought about 1,000$ worth of charms, bracelets, necklaces and earrings at Oxford Valley as gifts for in laws, aunts and some of the older children in our extended family… meanwhile we didn’t want to purchase a single item at the Disney springs location due to the way the staff vibed. Kudos to Oxford Valleys Pandora Store!
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September 2022 by The Rare Music Archive Collection
Had a great time picking out a few charms with my lady friend. Ally is such a nice and welcoming person and very approachable. Thanks for the Cross Charms :)
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August 2022 by Olivia Wells
Great staff always nice and helpful
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April 2022 by Jackie Armstrong
I will never shop with Pandora again, after years of purchases and collecting charms. The return policy is awful; they will not work with you at all after 30 days. I didn't even want money back, I just wanted to exchange an item I have a duplicate of and make some other purchases. Read: spend MORE money with them! The sales associates in OV are incredibly rude and unhelpful, but a call to customer service proved just as bad. I work in retail, and I cannot imagine not accommodating a customer, especially when they were planning to spend more money in my store.
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January 2022 by Tommy C
Great service, super friendly staff. Been here a few times already, always have good things to say.
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December 2021 by John Mulholland
Pricing a little high. Get do better at other places.
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May 2021 by Jaime A.
I had to go to exchange and item for size yesterday. I thought this location closed at 7pm hence Google stating such when I looked it up only to find out they closed at 6pm. I got there at 5:45pm. They still helped me with my needs without any problem and took their time with me. The girls were so friendly and sweet as well. I had a nice time chatting with Robin who was great! I'd definitely recommend this location for all your Pandora needs.
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May 2021 by J A.
I had to go to exchange and item for size yesterday. I thought this location closed at 7pm hence Google stating such when I looked it up only to find out they closed at 6pm. I got there at 5:45pm. They still helped me with my needs without any problem and took their time with me. The girls were so friendly and sweet as well. I had a nice time chatting with Robin who was great! I'd definitely recommend this location for all your Pandora needs.
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March 2021 by juanma328ix
Good place with good stores. Has a nice variety and prices are not the worst. Would be better if closed at 9 instead of 7...
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March 2021 by julietm601
Best mall in bucks county area.It stinks that the disney store shut down ,but there is still plenty to do like bulid-a-bear &color me mine
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January 2021 by Gregory Brisbon
I'm Empressed being the 1st time and Kiana is the greatest !!!! She knew who, what, when, & where about the charm I was looking 4 ..... Going back 2 Panora soon..
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January 2021 by Sean N
Riley was very pleasant and helped me make a choice with no rush. Ask my wife likes and the occasion and made great recommendations. Ty
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January 2021 by Dave Bowl
Assistant manager is very rude and does not have proper training for cust serv.issues or even general questions regarding exchanges or returns.Not happy at all with her service.Will travel for Pandora or order on line.Personal service not great at all.