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December 2023 by Miche
I came to pay my bill at the register. I'm happy I came through a time and it wasn't too busy. VALERIE helped me. I walked around afterwards to see some of the specials ! Great staff. Very helpful. I'm a fan of Macys.
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December 2023 by Apurva S.
As good as a Macy's can be I suppose. Especially in this day and age post COVID. No one wants to work anymore and that is evident when you enter a lot of establishments like this Macy's. I couldn't find anyone to help me. Luckily what I needed help with wasn't so pressing so I actually didn't purchase anything from Macy's and wound up at another store in the mall. As expensive as Macy's has become they should step up the service. Great selection. Everything else was bad. C
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October 2021 by P L.
It's sad to see this store go downhill. Drive up and the landscaping is all overgrown and shabby. Walk in and the store is dreary and unappealing. I couldn't wait to get out of there, low inventory, small staff, just not a place you want to stay and look around at all.
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August 2021 by Anna N.
don't go to the purfume section at macy the lady that was working their was not looking forward to selling or helping me with any of the purfume choices. she seem upset to why did i walk up to her and ask for help um.. maybe because you work there....
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November 2019 by Kenneth H.
One thing I can tell you about Macy's is don't buy furniture there! And if for some crazy reason you do, make sure you don't fall for the warranty scam. They tell you one thing and don't back it up. Waste of money!!!
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October 2019 by William B.
What a bad experience. I buy a G-Shock from a Macy's in NJ yesterday. I decided I didn't like it the next day and to return it at a different location in PA on my way to the airport. First question they asked: did they size it for you? I said yes. They say we cannot return it. The lady pointed at the receipt showing me no return if altered. I pointed at the spare links. She got the manager Renee involved. Same answer. They can't be serious. I would give a zero for customer service especially when the first Macy's said there was a return and never mentioned anything.
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June 2019 by Brenda L.
Macys is a great store. It is unfortunate that the customer service in some departments is not. "Tika" in handbags is very rude and almost arrogant in nature. I felt it was a bother to her to help me with a concern. I dread the handbag department for this reason. All other departments are wonderful...especially cosmetics. :).especially cosmetics. :) I looked at some mens jewery and the sales person seemed in a hurry and more interested in the woman behind me even though I was looking at a big ticket item. Perhaps the sales people are not paid enough to be really interested in being of service to customers. Customer service is something on-line shoppers can not have access too.
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April 2019 by Lisa J.
I visit this Macy's often because I work near the Oxford Valley Mall. I like that it is pretty clean and well organized. The kids section has a great selection of Ralph Lauren clothes and the handbag section carries the top brands. You can beat the Macy's sales on high end brands for women and men's.
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December 2018 by Miguel Vivas
Excelentes productos,