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January 2024 by lukka dog
This is my first time writing a review, but I just had to say how great my experience was at this store today. I went there and got exactly what I wanted; all thanks to a really nice girl named Catherine!!
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September 2022 by C S
Horrible customer service for no reason. Made me feel so uncomfortable especially that women that works there she talks about you to other customers. Very unprofessional went shopping else where.
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September 2022 by Cindy “CS” S
Horrible customer service for no reason. Made me feel so uncomfortable especially that women that works there she talks about you to other customers. Very unprofessional went shopping else where.
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July 2022 by Diana Johnson
The boss was very rude.
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November 2021 by Tammy Thomas
Nice place...worlers very nice
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October 2021 by Kristi Burleigh
Not enough sizes in stock. Wanted black uggs, only size 11! Had to settle for grey as it was the only 8 in stock. I would shop around.
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October 2021 by Laura Kim
Very poor customer service. The staff doesn’t care about customers at all. My worst experience in Journeys.
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May 2021 by SANDI
Went into this JOURNEYS location today and I was immediately attended by CHRIS !! He is great at his job, very easy to talk to... very personable... I purchased some HEY DUDES and some no show socks... Will definitely visit this location again... ⭐
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October 2019 by E Rodriguez
Customer service sucks
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May 2019 by Ansley Herron
"I brought these because I like these shoes for women more since they are more feminine than those (the shoes I had picked)" A staff member brought me shoes I did not ask for and his justification made me uncomfortable. I am not quick to label anything sexist, especially in this day and age, but the fact that this staff member brought me shoes (that were in my opinion ugly) that I did not ask for and assumed I would want something more feminine, as if I were incapable of making the right decision choosing my own shoes, made me feel pretty insulted. Unfortunately, this isn't the first time I've had a bad experience with the staff there. I cannot speak about most of the employees since today there were probably 4 there, but the one I talked to today and one a few months ago really ruined the store for me.There are a bunch of cool shoes there though, so if you've got tough skin, I'd definitely recommend stopping by.
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October 2018 by Emanuel Falade
This is the best Journeys in the area.
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September 2018 by Nikki Quinn
Cast Members Lisa, Mo, and Russ were beyond incredible tonight. My sister and I had gone in to browse and came across a shirt that reads I Am A Hero. We thought it would be perfect for our 10 year old niece. When talking to them and explaining she is our hero for having to undergo her 4th open heart surgery in the next few weeks, they told us to wait a few minutes they were going to make a care package for her. We were so overwhelmed with the amount of sincerity and compassio
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February 2018 by Jennifer Tollok
Tonight we went into the store to pick up Coco! We had the pleasure of meeting a cast member by the name of Bill! We cannot thank him enough for an amazing shopping experience. He found out we were going to Disney later this year and we talked for a little about it, next thing I know he was grabbing little things for our son for his trip! Thank you Bill for making our day!
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October 2017 by Robin Cunningham
Well when we walked in they said absolutely nothing to us, but greeted the family behind us. I just didn't feel welcome. I got my daughter bday present and left.