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March 2024 by Christina G.
Customer service is at an all time low. If you can find an open check out it would be a miracle. The escalator hasn't functioned correctly in over a year. Such a shame. Jcpennys used to be my go to... now it's my never again. Update: I also tried to buy $60 worth of items from their beauty shop. The customer service rep stepped away and hasn't returned in 15 minutes. I left everything behind.
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March 2024 by Regina Price
Love it
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February 2024 by Lisa Marie
Jc Penny is a great store to shop. Pricing is reasonable. They have a big variety of woman’s cloths and excesseries . I bought a beautiful bracelet online. I love it. Great quality. I will always shop there.
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February 2024 by JUDI KOSMIN
Your wonderful sales woman, Judith at Oxford Valley Mall in Bucks County Pa Men’s Department was the most helpful and caring. She went out of her way to find several items that my husband and I were looking for. I will continue to shop at Penney’s.
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February 2024 by Beth Ann Nowlan
The sales associate was nice but the store is overpriced and to pick up orders, it's inconvenient. It used to be free to have stuff shipped to the store. Now you have to pay. For pock up, you have to park and walk around to the entrance (the pick up door is closed. And curbside was not an option) Use the elevator and walk to the back of the store because the escalator is broken. My order was also late and although Google says it was open until 8pm, they are not. They are open until 7. I was shopping sale/clearance items and they are way overpriced. Nearly $4 for handsoap. You can go to Boscov's for bigger bottles and lower prices. Mattresses were high too. JCP was the best place to shop. Was once affordable. Now, Macy's and Boscovs are cheaper. It's sad.
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January 2024 by Lola Lola
So many discounts for everything
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January 2024 by Ken Bobst
This is a great store to get great bargains at. We shopped here for about an hour and found a variety gifts for our holiday Pollyanna. We bought clothing purses pocketbooks household accessories jewelry mostly earrings and even some stuff for the pets. This store location was at the Oxford Valley Mall. Easy to get there by SEPTA bus route fourteen 14. It's a two 2 floor store with access to the mall from both levels.
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December 2023 by Tempest West
Have been going to this studio for years and JC penny for 19 yrs for my family pics. Today was not the day. 12 people we always have a big group was rushed through our photos and we needed one more shot and the photographer pulled out the SD card and said other families are waiting...ok so we booked a session like everyone else. 30 min and we couldn't get 1 more pictures after she rushed us as it. I get it's busy but it's Christmas they should be use to it. We were on time for our session. Than the sales guy decided to take 40 min trying to sell me on EVERY product the store has but I couldn't get my last shot? But you want me to now buy every product? I ALWAYS buy the digital album, 16x20 canvas as well as 30 sheets but nope not today!!! Wish I could give 0 stars I'm annoyed! If you know you have a big group coming block out a longer slot especially since we confirmed the apt days prior and the day of as well AND was early for the apt.
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November 2023 by Luis G Carambot-Vazquez
I mean it's a JC Penny...floors were clean and shiny, clothes were little expensive for my taste, but I don't got it like that, and the cosmetics and perfume section as I walked by smells like it should.....perfumeey and cosmetiky..lol the one escalator wasn't working when I went. The few employees I interacted with seemed pleasant. Nothing has changed since last time I went and I'm pretty sure you'll say the same.
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October 2023 by Ana M.
I was with two babies and I asked three associates at the store where can I find carts, to put kids into, they kept telling me either they don’t have, that the shoppers are using them, or it’s at the front of the store. Neither was true. Won’t be coming back. They don’t cater to the needs of the lit customers, basic needs.
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August 2023 by Gary Bonner
An icon..help bring these stores back,,Sear s etc..America. Macys,kohls,,I think kohl's should change there name..
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August 2023 by Beth G
JCPenney is great for back to school sales and definitely our go to place.Only complaint: website indicates that the store is open until 9pm but that is not the case. While shopping, announcement said closing in 40 minutes or on a Saturday night at 7pm.My shopping experience was rushed.And as I sit in the parking lot, I can see severalpeople going in the store and coming right back out again. (It's 6:57pm).Please update your website. And I can give your store 5 stars.
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July 2023 by Michelle Evans
The in store shopping isn't so bad. Employees were helpful and kind. Now ordering online to pick up in-store is another story. I would give that 1 star and that's if you can ever get your order.
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July 2023 by C C
Well very nice especially for big men it was great shopping there they have all big men sizes the only thing I dislike is you couldn't find any customer service meaning you couldn't find anybody to help you other than that the prices was right especially for big men
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May 2023 by Lovely Tay
I visited this store recently. Nice selection of kids clothing and the in store sale was even better. On top of the store sale prices, I was able to use a coupon and I received an additional 30% off the all ready discounted price! This took $31.00 off my billl! Nice job, I will return!