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March 2024 by Ilham Hasanaliyev
"During my recent visit to Bank of America, I had the pleasure of being assisted by the consummate professional, Ms. Louarda Immoune. From the moment I stepped into the elegant surroundings of the bank, Ms. Immoune's gracious demeanor and impeccable service elevated my banking experience to one of pure luxury.Her attention to detail and unwavering commitment to excellence were truly remarkable. With finesse and expertise, Ms. Immoune effortlessly guided me through my transaction, ensuring every aspect was executed flawlessly.In an age where personalized service is a rare gem, Ms. Immoune shines brightly as a beacon of exceptional customer care. Her dedication to providing a bespoke banking experience left an indelible mark, making me feel like a valued guest in a world-class establishment.For those seeking the epitome of banking sophistication and unparalleled service, I wholeheartedly recommend indulging in the unparalleled expertise of Ms. Louarda Immoune at Bank of America. It's a luxurious journey you won't soon forget."
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March 2024 by Sara Ma
We had great experience with Stephanie, she is professional and explained everything clearly, Bank of America is the best.
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December 2023 by Kevin Kilkuskie
Had to get a Medallion Signature Guarantee for a document and went to two other banks. This branch was the third, the only one that helped, and the only one where the employees were not confused or annoyed at having to help. Amazing customer service from start to finish from Priyanka Patel! They gained a new account from their customer service.
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December 2023 by Chuck Dolan
The Staff is very friendly and helped us setup 1st accounts for our kids :-)
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November 2023 by 小林
Our family encountered financial fraud. Came here. We were received by baebara. She is very patient and helpful. And spent a lot of time protecting the safety of our funds. Thank you so much。
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October 2023 by Linda A.
It's a pleasure to work with Bank of America. Specially Louarda I. from Langhorne branch was great as usual, with a warm welcome she finished my notary work in a minute. Again one month ago we had applied for my daughters first credit card and she helped us a lot with her professional skills. And got approved in a couple of minutes, thank you so much.
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October 2023 by erdinc karakurt
Bank Of America's Senior Banker Lourda Immoune in Oxford Valley Branch was so helpful and kind explained us everything we asked for. I appreciate that.
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April 2023 by Roman Isaiev
never come here!! this is the worst branch, the employee Bianka is the most terrible and incompetent! came 3 times and did not help in another department for 10 minutes and did everything !!! be careful not to waste your time and nerves!!!никогда не приходи сюда!! это самое ужасное отделение, сотрудник Бьянка самая ужасная и некомпетентная! приходил 3 раза и не помогал в другом отделении 10 минут и все сделал!!! будьте осторожны, не тратьте свое время и нервы!!!(Translated by Google)never come here!! this is the worst branch, the employee Bianka is the most terrible and incompetent! came 3 times and did not help in another department for 10 minutes and did everything !!! be careful not to waste your time and nerves!!!never come here!! this is the worst department, employee Bianca is the most terrible and incompetent! came 3 times and did not help in another department for 10 minutes and did everything!!! be careful, do not waste your time and nerves!!!
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April 2023 by Dhiraj Gupta
Worst experience. Treat your customers with more respect then making comments on them.
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January 2023 by Andrea Budzakova
Do not come here. Most of all do not get Bank of America. They are the absolute worst! Their customer service made a ton of mistakes with my account causing me to go into negatives and putting me into a situation where I had no car insurance for a whole month because they put the wrong company on stop payment.The assistant Vice President Priyanka Patel has told me to not call customer service and to come directly to her if I have any problems. I had two fraudulent charges on my account causin fg me to go into negativewe can give you temporary credit of the money that was fraudulently taken out so they have but then they let the company I have put a stop payment on initiate a payment which caused it to take the temporary credit and put me into more negatives once again. I am a single mom of two that just had a surgery. I shouldn’t be driving but I figured this lady will help me so I drive to this bank in pajamas with catheter attached to my leg and I ask her to help me.she first tells me to contact customer service what she advised against when I first spoken to her and told me to come to her and then when I tell her that they are closed today she sits me down in her office and then leaves me there alone She treats me like I don’t matter and walks around the bank helping other people for about 10 min or more. Then she comes in and tells me that she can’t help me. I said how am I supposed to survive until Tuesday with two children with zero money and she gave me a smirk and said she cannot help me. I cannot wait for this thing to be resolved so I can close out this account and go to a different bank. This is the worst bank I have ever dealt with! Never again. Do not expect no help from Priyanka Patel or nobody from Bank of America for that matter!
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November 2022 by joseph Lyman
Super Bank. Wow! I was impressed.
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May 2022 by Vicki Marles
I love that the drive through usually do not have a wait, since they no longer have tellers
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June 2020 by Midori *
Congratulations are in order ! This Bank of America just opened this Monday 12/16/19 !It's beautiful in here ! I had an awesome experience with my relationship banker Mila Wittenburg who was very kind, down-to-earth and knows her financial facts !Thank you to the Branch Manager Victoria Sawh, very personable and and knows her facts ! She has over 20+ years of knowledge in the banking business to offer to any client at this brand new location. No fluff , great experience!
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June 2020 by Liubov Patokina
New BoA location in the area with an excellent customer service! Big thanks to Lance Thomas, I’ll definitely be back.