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April 2024 by jonathancollinstm
Very unprofessional store with horrible salon, messed my hair up the last two times I was there.
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April 2024 by Luz De La Luna
Unless you want to look like Cynthia from Rugrats STAY AWAY FROM THIS SALON and their STYLIST JESS!! Jess’ uncontrollable scissor hands and pension for dishonesty about her skills is a set up for disaster - she completely destroyed my hair when all I asked for was a basic trim and then did more damage when I pointed out problems. Jess will undoubtedly destroy your hair too.
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March 2024 by Elizabeth Farnum
My daughter is on the autism spectrum. With that said, anything related to washing or brushing her hair was a HUGE task. We decided it was time for a cut so we could manage it a bit easier. I searched for about a month for someone who could handle the challenge. One day, while shopping at Utla I started talking with andi, a stylist there. Turned out she was up for the challenge, and even scheduled a little extra time with her so she could take it slow and make Aubree feel comfortable. Long story short, our experience was amazing. Aubree was happy and won't stop talking about Andi. I'm definitely scheduling both kids and myself with her in the future. It's not every day you come across an absolute genuine stylist with an amazing heart and "gentle hands" as she would say. Thank you so so much Andi, we were blessed to cross paths ❤️I also want to add that everyone else there was also amazing and so kind to us. We truly felt so welcome. Great team of stylists for sure!(Excuse her chapped face in the photos, she had a cold)
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March 2024 by nic ramagosa
My wife had problems trying to return something here. Went to the Mechanicsburg location and all was handled in seconds. Think the staff needs more training.
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February 2024 by Lorrie Weis
Ulta award for the most friendly and helpful staff definitely goes to the store in Lancaster PA!!!
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January 2024 by Heather Johnson
Love the older products they rebrought out
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January 2024 by Safa Alsaffar
My favorite
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January 2024 by Susannah Berry
I love this ulta! The staff is so pleasant and professional! We just took my daughter to get her ears pierced and the person who did that was so nice and good!!
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December 2023 by Sally Wilson
Ignored
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December 2023 by Mike Bell
Helpful staff!! They thought, for sure, they were out of stock with a particular item but she still when and triple checked!! They did have 1 of the item left.
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December 2023 by nicole pfannenstiel
The Salon is great!!
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December 2023 by Elijah Cruz
Nicole C was absolutely amazing! She communicated and developed a plan for my hair and executed it to perfection. My hair looks so healthy and I feel amazing. I highly recommend her for any hair services.
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December 2023 by Nancy Wright
Poor service
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November 2023 by Robin Lecrone MA,LPC
Nichole C is a true hair color artist. Epic highlights on my long dark hair. She gave my application thought and patience. Thorough and dedicated to a great result! Found my haircolor expert.
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October 2023 by Danial Tindall
Had an appointment today with Andi K and left after waiting over 40 minutes because she was already cutting someone else's hair. For as long as the other person's cut was going on it looked like it started minutes before my appointment was set to begin. If it was an appointment that started late for whatever reason, then they should have informed me my appointment would start late. If it was a walk in, then that is unacceptably rude.