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October 2024 by thegcpu george
Fast, friendly and great customer service!
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December 2023 by Sven F
I used UPack twice now, and once for a 3300 mile, cross-country move. I believe this is the lowest cost way to move. If you don’t mind putting in some work, opt for terminal-terminal pricing. You have to call for this. Their closest terminal to Lancaster is Camp Hill, but who the heck would want to move out of Lancaster anyway?
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July 2023 by D G.
Called and left a message to call me to get a quote to help me pack. Never heard back from them. Disappointing as I heard they were good and my son was even happy with their service. Must be nice to have so much business that you can afford to not return calls.
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March 2023 by Clover M.
The only reason I did not give a 5 star review is because Harrisburg, Pennsylvania delivery of the units were 2hours later then I was told plus when he came back to pickup the units one he did not get completely on the fork lift so when he went down the very steep driveway the unit slipped back and slammed against the fork lift. But when they arrived at my new home in Utah everything was ok. The reason I gave them a 4 was the units arrived st my home much earlier then expected. The delivery driver in in Utah was very nice and helpful!
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December 2022 by Eric Koehler
Recently, I moved from Lancaster, PA to Myrtle Beach, SC and used an U-Pack Trailer. The company was very helpful from the first call to schedule the trailer drop off to helping with a one day extension due to some loading issues on my end. Once I arrived in SC, I was able to schedule the drop off of the trailer in my driveway on a day that was convenient for me.Use of the app to schedule the pick up of the trailer in both states along with the text message reminders, made the whole experience a bit more comfortable for me. This was a first big move in my life and I was concerned about my "stuff" and how it all would be delivered. There were no major issues with my things other than how I miss-packed items or stacked them incorrectly in the trailer.I highly recommend the U-Pack service for anyone who needs time to load and unload your items as I did with this move.
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June 2022 by Wilson F.
I've used them several times and it's the easiest way to move. No hassle, start-to-finish, and great customer service!
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November 2020 by South paw (Southpaw Masonry)
At the end of a 1700 mile move it’s nice to feel like the company handling your stuff is on your side. The dispatch team and driver were extremely friendly and even helped get the trailer moved late in the afternoon on the same day they dropped it. LTL Shipping can be a little bit strange in timing and routing, but we rolled with the plan and it arrived the exact day they said it would.
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March 2020 by South paw
At the end of a 1700 mile move it’s nice to feel like the company handling your stuff is on your side. The dispatch team and driver were extremely friendly and even helped get the trailer moved late in the afternoon on the same day they dropped it. LTL Shipping can be a little bit strange in timing and routing, but we rolled with the plan and it arrived the exact day they said it would.
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November 2019 by M M
Great service! The guys in Lancaster, both at the office and that deliver your upacks/trailer, are extremely friendly and kind. They take extra care to place everything where you want it and to not bump the driveway or bushes/flowers. I am highly impressed!
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June 2019 by Maggie Gross
Great service! The guys in Lancaster, both at the office and that deliver your upacks/trailer, are extremely friendly and kind. They take extra care to place everything where you want it and to not bump the driveway or bushes/flowers. I am highly impressed!
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November 2017 by Dave Waddell
My wife and I used U-Pack to move from Philadelphia to Portland Maine. The move couldn't have gone smoother. Both drivers on each end of the move were helpful, friendly and professional. Since you are responsible for packing your stuff it pays to really think it through and pack well. Invest in some ratchet straps and moving boxes. Our stuff didn't move an inch from the way we packed it in Philly to when we opened the trailer in Maine and we had zero damaged items. I've read other bad reviews on this service and it seems like there is a lot of variance in service based on the shipping hubs that you are dealing with but both hubs in Pennsylvania and Maine were great for us. I would absolutely use U-Pack again for our next move and will happily recommend them to others looking for an affordable moving option and are willing to put in a little legwork.
