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June 2024 by Kristie Kroll
Staples always has what I need when I visit the store, and they ship items quickly.
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June 2024 by Lisa Weise
The store needs more employees. Waited over a little 10 minutes to return something to Amazon and never was helped. So I left.
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June 2024 by Jim Chryst
Very good service at the Lancaster, PA store.
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May 2024 by Darci Henry
I walked in for 1 item at Staples and bought so many items to make my work life better, easier and more organized. Thank you for have such a nice, clean organized store that has a huge selection of merchandise. I'm so happy I didn't just order the 2 item online!
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May 2024 by Doug Schmuckle
Had a wonderful experience with technical support from the Staples location in Lancaster, PA. Staff was most accommodating, and reviewed product differences with me, PRIOR to my purchase. Great job!
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March 2024 by Mary C
My recent experience at Staples was exceptional, to say the least. I visited the store primarily for TSA PreCheck services, and I was pleasantly surprised by how quick and easy the process was. Not only did they have a speedy TSA PreCheck, but they also offered a generous $10 off $30 deal, which allowed me to snag some quality charging cords at a good price.
Moreover, the customer service provided by the staff was outstanding. The two employees I encountered were incredibly friendly and courteous, making my visit even more enjoyable. Their professionalism and willingness to assist further enhanced my overall experience.
In summary, Staples not only excelled in providing efficient TSA PreCheck services but also went above and beyond with their excellent customer service and enticing deals. I highly recommend Staples for anyone looking for a seamless shopping experience coupled with exceptional service.
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January 2024 by Connie Drace
Love staples I order my coffee pods from there . They are affordable and they get here to my door really fast ! Will continue to buy from them!
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November 2023 by Malinda Rodriguez-Fryberger
Outrageous price on Avery name badges, in my opinion. We were having an event at work and expecting 180 guests. We didn't realize we had used all of our Avery name badges until the night before the event, too last minute to order online. I drove out to Staples and paid $85.98 for 2 packs (320) adhesive name badges. It just seems a bit steep. I understand there's a price for convenience but that's more than double the price online.
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November 2023 by Kendy Carmona
The customer service is horrible, I went this morning because I had to return a package to Amazon I needed to print the return label and they have printers for self doing it I understand that, but it was my first time doing this and they saw me struggling and didn’t help me, after like 20 minutes I finally figured out how to print the label because I had to send it to them by email so they could give me a code, the first print went wrong they couldn’t scan the QR code, so the one that was “helping” me told me that I had to print it again and not even because they saw I made wrong the first time, that helped me, I asked for help once and one of them came and literally didn’t help at all, I wish I could give this store 0 stars
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October 2023 by Andrew Schundler
Woman running print shop should be fired - rude and terrible customer service.
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October 2023 by SHERIF SADEK
In Staples, I always find what I need , they have very good services and very good merchandise and electronics. The workers are very professional, knowledgeable and courteous.
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September 2023 by hannah moore
Good service, especially in their printing department!
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September 2023 by Angela Deschamps
The worst customer service ever!!!! So frustrating ?
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September 2023 by Mujtaba Mahmood
Absolutely unprofessional service. People who work at the printing counter changed and been replaced with some "ultra rude" people. Specially if you do not look like them!! Read between the lines!!
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September 2023 by Sam
The service at the shipping/copying counter is... uncomfortable. The employees always act like you're bothering them when they're chatting amongst themselves and they lack consistency. I'm usually there dropping off packages to ship and each time I get a different story about whether or not they need to scan it in. Some employees tell me that the packages need to be scanned in by them or else they'll get lost while others say that it's not necessary and they don't scan it at all (like today). If it's important for getting shipments out then everyone should be processing them the same way. I just don't understand where the confusion is.
