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August 2023 by Anne M.
Every year, like so many other teachers in our community, I go to stores like Staples to buy school supplies for students who may otherwise not have what they need for the upcoming school year. For the last two years now, the manager at this location has gone above and beyond to help me! He showed me how to download and navigate the Rewards program, all of the coupons, and the best deals, so I would be able to buy the most for these students. He was amazingly thoughtful, patient, and genuinely wanted to be helpful. It's people like him that help make a difference. I definitely recommend shopping at this store!
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April 2023 by Matt Bruns
I have a trucking company my time on the road and my time off is very valuable to my family and I. I have a membership at LA fitness. I communicated with them about the sign, a threatening, tractor trailers, who support every single business I was totally exhausted by the time I had gotten here and took a nap in the parking lot Plan on spending Friday and Saturday my delivery was on Sunday.When I got up from a nap I went into dollar tree to get my important shopping there done. I proceeded on to the juicy crab in preparation for eating dinner that night I received a menu in preparation I was going to pick the $73 smorgasbord of seafood , I had to run down the street and get some important drinks that I needed that were not sold in the shopping centerOn the way out that's when I saw the sign I quickly retrieve my drinks communicated with LA fitness Esporta fitness. Cameron was very nice took down my information and tried to get a hold of tow company. He was unsuccessful and told that he would talk to the manager and let them know to try to get a hold of the tow company. I completed my shower and did not eat dinner at the juicy crab which I intended on eating on Saturday also. Everything I need is at the shopping center. We are suffering as a whole. The trucking industry is being treated as secondary citizens in this country. Health and fitness is very important to me. I am overweight right now especially after sitting in the truck a lot. I'm also a member of the YMCA and Anytime fitness. Yes, I pay memberships to all threeI'm not gonna stand for it. Signs like this including in Lake Wales, Florida shopping center. I'm catching onto them it's a tactic I believe working with the tow company. Generating revenue. They did not told me at this location. It all started in Atlanta Georgia over a year ago. I saw the towing driver putting a new sign on the pole on a Sunday morning after eating breakfast in the shopping center. being threatened by a tow company that was putting up a new sign like this. I had spent almost $600 that weekend with my other driver. I got there on a Friday. They were filming a movie in the back of the shopping center and I was not allowed to park back there, he told me I had to go park at LA fitness parking lot so I did it was an entirely empty section of the parking lot where the post office distribution center was that wasn't even open on the weekend.Keep in mind health is very important to a truck driver. I took pictures of all. My receipts, talked to the Hooters that was in the parking lot. It was the first corporate America hooters. They were very disappointing to find this out along with all the other restaurants that I took pictures of my receipts, this message will be copied and pasted. I gave the juicy crab five stars in the shopping center along with every other business. Unfortunately I never continue to spend money here. I left around 8:30 PM. I eat dinner downtown Lancaster.Wake up America when you see a trucker, I love it. The kids are starting to get me to honk their horn. We used to be heroes Lynn, BJ and the Bear and his pet monkey were around.I spent $28 at the dollar store at the shopping center. Unfortunately the rest of the revenue was lost and I was stressed out. I think the management of LA Fitness for trying to accommodate me. I have a friend his truck was towed along with his cell phone charging in it, and his wallet inside the truck . He had just parked and had left his truck to run into the store. Somehow he was able to track his truck down. They asked him for a letter. He brought the letter from his company, proving that he operated the truck and had authority. When he got to the tow company, they said this needs to be notarized and had not told him it's a money grab system, especially on the East Coast. Like I said America is suffering in many different ways this barrage of treatment towards truckers hast to change, we will stand together. I will keep reporting organizations like this shame shame shame
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April 2022 by Monet W.
I came in on a Thursday after 2:00 PM which meant that my print job could not be completed same day. The employee put the print request in for a 24 hour turnaround time. He literally said, " It's 2:47 PM so it would be ready tomorrow at 2:47 PM". He said, "We'll call you when it's ready or if it is completed earlier". I come in the next day at 3:34 PM and the print job is not ready. Apparently there was an issue when he put the order in the system. So let me get this straight, Staples will only call when the order is complete but will not call if there is an issue/error. I came to print program inserts for my father funeral memorial cards. In a fragile state of mind, the LAST thing I needed from Staples is for them to not do their job. The man that told me of the issue did print it for me but the inserts still need to be cut. And now I'm here waiting as other people are being helped because this man is by himself. The lack of customer service is appalling!! UPDATE: I didn't leave with my guaranteed 24 hour print job until 4:29 PM.
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January 2022 by Dennis R.
Came in to ship a package, they handed me a business card and told my to do it myself. Wouldn't even let me borrow a single piece of tape for the box, they said I could buy a whole roll. The process was extremely confusing and frustrating. I ended up taking my package to a proper UPS store
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September 2021 by Laurencio Ronquillo
Very complete store, the team is very helpful as long as your requests are timely reasonable. Good selection of products as well and easy parking.
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September 2021 by Ed R.
Go here if u want no help and shitty customer service lady wasn't even helpful at all didn't even bother to help i would'nt recommend going
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April 2021 by James D.
This store unfortunately just doesn't have the staff to get it done. Placed and order that was supposed to be completed by 3:30 wasn't ready until i came in and reminded the associate of my order. Associates are inattentive and honestly kinda rude. Overall this will now be my second return in 2 days because of unpreparedness. Ill be finding somewhere else to get my prints after today.
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November 2020 by Tiffany B.
Came here to get a phone fixed a few weeks back, employees there were nice and were willing to help. They repaired my phone screen, took few days but later the screen was fine. After using it for few days only I realized it is coming out and the screen was of very poor quality. They charge you what everyone else would, not cheap but the products they are using are not of high quality.
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July 2020 by Tyrone Wilson
Excellent service from the young lady with the cool tattoo at the fax center. You just have to read the signs on prices. All of the signs. I think they may have charged me a no stopping or standing fee.
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August 2019 by Lisa J.
Easy in and out to print a document while on the go that I actually ended up not needing. First time printing at Staples. The printing area clerk gave the card with Staples' printing guide. Using the instructions on the card and using email from my phone made it super simple and quick.
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March 2019 by Sandi Wagner
I had all the help I needed at Staples today. The young man behind the counter even sorted out a few problems on my cell phone. I had no trouble at all.