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August 2024 by Heidi Foultz
This place is a joke. I took my car there because the A/C stopped working and it had overheating issues. Dropped it off on a Monday and gave the keys to the owner and very specifically explained what the issues were. I noticed that he wrote my phone number on the key tag and the words “no A/C” and “overheats” . Two days went by and no one called me with any updates so I called there and I was told that the “boss was gonna have to call (me) back” well two more days go by and “the boss” never called me back NO ONE did! Friday I went in and asked what the status was on my car because I had been calling all week and had gotten no answers. They told me that my car was done and that it was just a loose clamp on my radiator hose and that I was losing coolant. They said that they tightened the clamp and filled up my coolant and that the car was good to go. They charged me $60. I get in my car and on my drive home I noticed that the A/c was still not working! So when I got home I called them back and spoke to the mechanic that supposedly “worked on” my car, he tells me that he was never told that the car had A/c issues or that it was overheating! He claims that he was told it was brought in for a leak!? I never once said that I thought it had a leak. No communication, with the customers or between themselves. They did absolutely nothing to fix my car and charged me $60. Don’t be fooled by all of the 4 and 5 star reviews, there is nothing professional about this place.
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July 2024 by Genesis E
Great customer service and reasonable price! Highly recommended!
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July 2024 by Jesus Zapata
First time going they a little busy but they do good work definitely will be back highly recommend
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May 2024 by Elizabeth Kramer
Great experience. I tried South Duke Auto because liked the review I read saying they don’t rip people/women off, and that seems to be true. I feel like I paid a fair price and they didn’t tell me anything extra was needed when I took it for back brakes. I got to pick it up same day, too. I’ll definitely be going back!
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May 2024 by Evy Colon
Good customer service, fast, relatable and efficient. They are honest and fair .
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April 2024 by Veronica Gonzalez
Only place I go such friendly ppl
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March 2024 by Faith Coils
I went there to get an inspection after changing my car registration to PA and he was awesome. Very professional and helpful and definitely remind me of home. Thank you!
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January 2024 by Bret Weber
Was in and out with my car inspection. Friendly staff as well.
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December 2023 by Gloria Cruz
They did a great job! Got me in and out fast.
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September 2023 by Damaris D.
These guys know what they're doing! This is my go to place for oil changes and yearly inspections! They are kind as well.
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September 2023 by LUIS GUTIERREZ
Grasiad
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September 2023 by J Love
I been bringing cars here for 10yrs. They don't take advantage of females. The pops is like a hispanic Frank Sinatra always singing ? and in a good mood. His sons the mechanics are also cool too. Good mechanics fair prices.
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August 2023 by Barbara Leon
This is a good, honest family. I refuse to take any of my vehicles anywhere else. I don’t trust anyone else! Pop and his boys Aramis and Rafael are easy to communicate with, fairly priced and they don’t take advantage of women like me who don’t know anything about cars! Easily the most trustworthy shop in Lancaster.
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August 2023 by Alias Toro
My sister took her car here & it was broken into, there’s still glass all under the seats & some in between the door jams. They replaced the back passenger side window that was broken with a cheap replacement and the driver side window is now damaged and won’t stay up. They didn’t call us about anything & When we confronted them about it they denied everything. This is absolutely ridiculous & I will not be returning ever again we are taking legal action & If you’re looking to get your car fixed here I suggest you find a different shop elsewhere. They will not respect your hard earned money they’re taking from you.
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June 2023 by Luz Selenia Alicea
It's a great shop and great costumer service I tk my cars to them for repair or inspection
