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October 2024 by Brett Maldet
It was all easy
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October 2024 by Barbara Carlson
We had a great experience at the store with Dave walking us thru all the new versions of the Sleep Number Bed family (our current Sleep Number Bed is 20 years old !!). Dave was very knowledgeable and helpful. Highly recommend.
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October 2024 by Heather Shreiner
Dave was wonderful this evening. He was incredibly friendly and knowledgeable. We came in 30 mins before closing and he still took his time with us and stayed 45 mins late with us to close the sale so that we weren't inconvenienced with having to come back in to the store. Very pleasant experience. Highly recommend!
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September 2024 by Megan Bender
Our salesperson Dave was very friendly, knowledgeable and best of all he wasn’t pushy. He seemed to really want to help us find what was best for us not making a bigger sale. We can’t wait for our bed to arrive.
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September 2024 by Rafo Correa
Ray was awesome to work with! Made the entire experience very comfortable (pun intended!) Ray was knowledgeable and honest throughout the sales process…highly recommend this location if you are considering a sleep number bed!
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August 2024 by Joanne Weber
Leo was AMAZING....we had great experience learning more about the new beds
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July 2024 by Crystal Gensemer
Our sales person Dave was great, took his time explaining to us. Answered all of our questions and no pressure selling was fantastic. Highly recommend coming here to test beds before buying.
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April 2024 by Vittorio Scotto
Great customer service and great value for the quality. Leo was very helpful and knowledge.
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March 2024 by Karen Hinton- Polite
Ray is amazing! She knows their stuff about sleep number beds! She provided detailed responsesTo our questions, she took time with us. Thank you Ray!
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February 2024 by Tim Barr
If that's the bed you want, it's the place to go.
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January 2024 by B Matt
Great experience
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November 2023 by M & A Mellott
Ray was very helpful and knowledgeable. Answered our questions and didn't hover over us. 2 week delivery time can't wait for that first night on i10
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July 2023 by Angela Stoltzfus
My salesperson was Rebecca Cadd and she was wonderful. She was knowledgeable and had great customer service. The other thing I really liked was she was great with follow up.
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June 2023 by Don Anderson
A two man crew came out to disassemble my bed, a week later a different crew came to reassemble which they were unable to do they told me the last crew disassembled it the wrong way causing major damage to the bed. So another week goes by they send out another crew with the same problem. Now they tell me it’s my fault. We paid over $10.000 dollars for this bed now they won’t take responsibility for the damage. The replacement parts cost so much I’m just going to get a regular bed. If you schedule a disassemble video everything I got screwed on everything including the $265 reassembly. The bed was fine before they took it apart.
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June 2023 by Carol Howard-Pogue
Our first install on our QI8 was botched as the bed was defective and we had to wait ANOTHER 2 WKS.The 2nd delivery was very rushed. They had no cart to get the bed into the building. Thankfully we had one. Otherwise these 2 men would have had to HAND CARRY my $6500 bed up the elevator to the 6th floor. That was not the professionalism we expected. OUR 3RD AND BIGGEST COMPLAINT is they won't cancel the furniture delivery. We found that the bed is not as expected and wanted to get the King instead. I called to cancel the Q Bed furniture expected next week as it obviously is too small. BUT NO! The CSR expects us to keep the furniture because the sale is final? How can it be a final sale if we do not have possession of the furniture? And why did the store sell us the Q Bed furniture for $2100 before we are certain that the bed is what we want? Currently we are being stalled while they pass the buck on who is responsible for the charges on the unneeded furniture. I will probably have to open a dispute with my credit card company. I urge you to wait a beat before you use this company or this store.
