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December 2023 by Neal Barker
Extremely well stock clean pharmacy. And a very friendly staff
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December 2023 by Marvin Barnett
Everything about this store meets my approval
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December 2023 by Sidney Jeffrey
Best drug store in town.
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November 2023 by Eileen Gaenzle
My husband and I had Covid Shots at Rite Aid 11/10/23.The lady who administered the shot was so nice, and the shot did not hurt. She was so cheerful and made us forget we were going to get a shot. THANK YOUThe person who signed us in was also very nice. I would tell anyone to go to this Rite Aid-Chestnut St.
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November 2023 by Sally Monk-Stout
Your pharmacist on duty this past weekend and on prior visits for immunization requires some customer service training. Very unpleasant demeanor, never smiled or spoke to us. This was the second time we encountered her rude behavior and we will not return.
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November 2023 by Alexandre Katos
This site needs to have access to an interpreter service. Their lack of an interpreter service has caused us immense headaches as far as trying to educate, and communicate with our patients that are Spanish-speaking.
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November 2023 by Zay Young
PHARMACY: The single-star rating is because the pharmacist on duty refused to give me counsel when, as a patient, it is my right to receive counsel when beginning a new medication. She was dismissively responding to the cashier’s attempts at getting answers to my questions, telling the cashier: “The information is on the paper.”The cashier proceeded to try & read the information herself to give to me but I told the cashier never mind - that I’ll read it myself.Please train your pharmacist to be more professional & instruct her that when patients have questions, it is HER DUTY & RESPONSIBILITY to assist.EDIT Thank you. I have indeed contacted the Customer Care Department regarding this incident. Clients deserve better service at the pharmacy, most especially because it pertains to our health & well-being.
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September 2023 by Emily Lindsey
Just wanted to say this place is ALWAYS so clean and every single employee I've interacted with has been beyond kind, considerate and caring. They always go above and beyond!! Amazing customer service, I'm so grateful to be able to come shopping at such a nice place on this side of the city. Please give all the employees a raise!!!! They are SO helpful. It's made a difference for me so much that I had to come leave a review ☺️
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July 2023 by Dwayne Rodriguez
This Rite Aid has a very friendly and helpful staff. They have a nice mixture of anything you can think of.
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July 2023 by Jay Esbenshade
Great place to shop and save money
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July 2023 by Lisette Vargas (Moya)
Favorite pharmacy. Great customer service
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May 2023 by Sori Park
Someone always picks up the phone and pharmacist is super nice/responsive. Best pharmacy in Lancaster by a landslide.
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April 2023 by Anomoly “Mimi”
There is a sweet little woman who normally works the register when I come in to shop or get cash back to do my laundry. She works hard and always has a friendly smile.
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March 2023 by B “Mimi” W
There is a sweet little woman who normally works the register when I come in to shop or get cash back to do my laundry. She works hard and always has a friendly smile.
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February 2023 by Jonathan Ober
I was looking for two items at the store, as well as picking up a prescription. I found an associate that was stocking shelves and asked her for the things I needed and she quickly and politely helped me find what I was looking for on the shelf. The staff was so nice in my short time there, and quick to help me get in and out with what I needed.
