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January 2024 by Rebecca Morales
Have been using Pearle Vision for 12 years or so and they are professional, friendly.and extremely.helpful.
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November 2023 by B
It's bizarre that you won't let patients have their persciptions past a year. I have been else where, and they have never given me an issue to get my persciption past a year. Not everyone can afford a yearly exam, nor should their own persciption be withheld. Sounds like you just want more money and being money hungry. Not to mention your eye glass selection is lacking .. just another greedy company.
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October 2023 by Mackenzie Burgess
Went in September 2023, best experience I’ve ever had with an eye appointment and buying glasses. The entire process was quick and painless and took under two hours. The doctor and staff were incredibly pleasant and took the time to explain the process to me. Very knowledgeable and professional people, and my glasses were done within a week which is the quickest turnover I’ve ever had. Highly recommend!
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October 2023 by Matthew Steck
Brian was extremely helpful in repairing my VERY BENT glasses! Wonderful place!
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August 2023 by Kylee Legenstein
Butchered my lenses every single time I’ve gotten from them. Never own up to the issue. 4 times now have messed up my glasses. Will never go back. Especially since they won’t give my money back
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June 2023 by mm66beau
Very helpful staff, modern technology, and a good selection of frames.
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April 2023 by Cindy Stager
I have been coming here for several years. Fast and easy and covered by my insurance. plenty of parking and staff are very nice and helpful from the receptionist, dr, and lens prep
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April 2023 by Luz M Jimenez
I recommend them. Excellent service and prices. I really like the examination and professionalism of the doctor.
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January 2023 by charles berry
At times it’s very busy only one person on the floor makes it time consuming.Otherwise the stall at Pearl Vision are curtious and professional
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December 2022 by Joshua Lefever
Lied about my appointment date and lied about the insurance they take. Wasted my time.
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October 2022 by J Moyer
Heather made everything easy and the Dr.was very nice
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May 2022 by BELINDA DICKSON
My first time wth this provider and this is what the contacts did to my eyes. I go back to let them see my eyes and Dr Rohrlick wouldn't see me. She said I had to schedule an appointment and that my insurance wouldn't cover it because I already had my exam. I have been wearing contacts for years and she said i needed to use a different cleaning solution. The thing is the contacts I put in came straight from the original packaging. I will never go to Pearle Vision again.. Horrible customer service..??
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May 2022 by Dean Heikes
Dr Rohrlick and the staff were looking beautiful as always. The staff went out of their way to work my insurance to get me the best deal possible. Always a pleasure being there!
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March 2022 by Elizabeth Flete
Bad experience, if I could give them less than one start for sure I will, First, I went there February 12 to do a contact lenses exam, the doctor told me that the trial will be in the office in a week that immediately it arrive they will call to make an appointment and teach me how I need to do it, it has been 2 weeks and a half and I never received a call back, to let me know what was going on, I decided to go there to see what happen and at that moment they told me that the trial of my contact lenses were lost that they will reordered again, so that means that if I never go there to see what happen they never reordered it again. I’m now still waiting. Really bad customer services. Not proactive.
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February 2022 by Mister Review
After Vision Works made me wait over a month for an appointment, they called me an hour before the appointment and canceled my appointment. I was not only angry that I wasted a vacation day from work, but extremely surprised Vision Works could find a human to call and cancel since they can never find a human to ANSWER THEIR PHONES!!!! So.....I researched every local optometrist that took my insurance. None of them answer phone calls, so I jumped in my truck and started off with walking in their front doors. First stop... PEARLE VISION of Lancaster in the Park City Mall. They had a cancellation and they worked me in. Within 3 hours, I was on my way back home after a complete exam and frame selection. My glasses were $1,000.00. After my insurance, $209.00.I guess Vision Works didn’t need the business.Excellent job PEARLE. The doctor and front clerk were exceptionally awesome.