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June 2024 by Keith Mortensenjr
Brittney was very helpful.
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May 2024 by keilani klopp
Sully helped me find exactly what I wanted! She made me feel so comfortable through the whole process and educated me on the things I didn’t know. I can genuinely say I wouldn’t want to go anywhere else next time I’m in need!!
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May 2024 by Pray Relate Repeat
Great customer service at the fruitville pike location quick help in and out with a great phone the lady was great to work with
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April 2024 by Yamilka Suarez Lopez
I was just there to get a new phone. Evelyn took care of me and my family. She was really polite and really helpful. She explained everything to us. She's really wonderful. Thanks Evelyn for everything. ❤️❤️❤️❤️ You are the best
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April 2024 by Jaime Ventura
I was having a hard time with my at&t service and decided to switch to metro. Young lady named evy attended me and helped me with my issue. Perfect customer service. :)
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April 2024 by Amner Martines
The girl Evelyn treated me super kindly. He helped me with the change of company. I left happy, thank you.
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February 2024 by Lauren Irizarry
Employees were very kind and the service was very fast!
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September 2023 by Clair Goshea
The guy didn't even know what he was doing. The techs need better training. Tried saying we needed to pay a $35.00 activation fee to transfer our current number to one of our old phones due to the original accidentally broke. Had to come back home to have customer service help us. Terrible in person service! We did it through customer service WITHOUT A FEE!
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August 2023 by Joe Shmoe
Eddie at fruitville Pike was very nice and helpful to me he recommended a new tablet and the price was more than fair and Metro in general has always been a good company to me. I have been a customer for a year and Eddie was one of the nicest people who helped me. And he was also very informed and explain to me how to use it.
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July 2023 by Angel Colon
Unprofessional the whole way I will never go there.
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June 2023 by Andres Hernandez
Excellent service
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March 2023 by Kayline Andino
My first time visiting this location was amazing. Tara fixed an issue on my phone that I've been having for 6 months within 2 hours, and she spent the time explaining to me what the cause was. She was very nice, enthusiastic, and knowledgeable. She did what most employees at other locations wouldn't do, and I appreciate the time she spent fixing my device. Don't be afraid to visit her or ask questions. She knows what she's doing!
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February 2023 by P R
The employee was nice, but I'm very disappointed in MetroPCS and not being able to make my normal payment online or via the mymetro app, and having to go into a store to pay and then be. Charged an extra $5
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January 2023 by Roberto Rosario
So the store Managers name is Tara. And where as it should be an easy task for her to get me situated with a new device she absolutely made it anything but easy. When I walked out I felt like I'd been robbed the phone had a sign that said free with new line wound up paying 69.99 for the phone she told me that I had to get the accessories bundle in order to get the phone I actually wanted. I felt pressured and bullied into spending almost $200 when it should have been closer to $75. When I tried to say something to her about the shinanirgans she was playing she started crying and complaining that they were going to take the money out of her check , and when I told her that I was going to write this review she started crying about how she was going to lose her job. Over all horrible experience.
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November 2022 by Timothy Fournier
Tara is the best! She handled a situation that I had spent hours on with the Metro customer service. She found the problem and had it fixed in minutes. If you're a Metro customer this should be your home store.
