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September 2023 by Zachary Gwinn
Suzanne is the best person to have at your side when buying a Subaru. In 3 days I was able to go home with the vehicle I wanted. The process was very smooth and easy. I can't say thank you enough Suzanne!
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September 2023 by Vickie Hallock
Once again, Lancaster Subaru provided outstanding customer service. From my initial phone call to the completion of my service I was provided with detailed information and explanation of the repairs needed on my vehicle. I was also provided with a loaner car which was so very much appreciated. Thanks for the positive experience. I will be happy to continue to recommend your service department with others.
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September 2023 by Philip True
Steve is absolutely phenomenal. From initial intake to keeping us up to date on the work and final delivery, he is genuine and cares about you. In addition to keeping us informed we can trust the work being done on the vehicle is top notch, this is a testament to his relationship with the LCM techs who do great work. Thanks for making the experience one we can count on every time.
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September 2023 by Susan Wollyung
Very good first visit with LCM Subaru! A little confusing at first waiting to be recognized but then finding out the procedure, and after that everything went good. Nice waiting area, friendly staff, and efficient, professional service complete with details regarding the multi-point check. Would highly recommend this dealer!
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August 2023 by Lisa Bridge
I had a great experience buying my Wilderness at LCM and working with Cathy. She treats you like a good friend and I never felt pressured. Her warm personality kept the process very chill. I'm excited to be a Subaru owner! Cathy and LCM are tops in my book. :)
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August 2023 by Karen Madrigal
Cathy made the experience of buying a car for my daughter a stressless experience. She has always been wonderful to work with- kind, competent and very knowledgeable.
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July 2023 by Anton Heinrichs
Clean place with a good waiting area. I went in for express service and I was surprise that a service advisor did not talk with me about potential car needs or upcoming general maintenance. Vehicle is ready for the 35,000 mile check so opportunity missed for them I guess.Service is substandard compared to the dealer I have been using in Delaware prior to moving to Lancaster area. Only 15 minutes longer drive, so I think I'll be going back to Delaware for service in the future.
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June 2023 by Pedro Carmenate
When I went in I didn't believe I would get a brand new Subaru WRX 2023 due to credit. But going in with my wife we both left out with it. Subaru is the best! As soon as we went in they treated us like family. They went above and beyond to make sure we got the car. Taught us so much about the car, have a program to go back to learn how to use the car, and very knowledgeable. The WRX is the perfect car if your looking for style, speed, and especially safety for you and your family. Thank you so much Subaru and also thank you Steve!
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June 2023 by Richie Rodriguez
The staff at LCM Subaru are amazing and lovely. Gary was my sales consultant and was very insightful, fun and made my first Subaru (2024 Crosstrek) shopping experience one of many in the future. 10/10 recommend. Kelly in Finance was very knowledgeable and patient with my many questions. CANNOT WAIT TO GO BACK TO THE DEALERSHIP AT LCM!
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June 2023 by Sharon Bolton
From the minute we walked in the lobby we were greeted & taken care of in every way. Robert treated us wonderfully, explaining all about the Subaru company & informing us about the cars we were interested in, answering our questions with patience & clarity, was respectful, personal, kind & trustworthy. He went out of his way to make us happy & confident with our purchase. The others who helped us were also great. From beginning to end it was a very pleasant & satisfying experience. We look forward to having an ongoing relationship with Subaru & driving our new car!
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April 2023 by Nate Lussier
Had a wonderful experience at LCM Subaru working with Jason! The process was quick and easy. Between the test drive, financing and paper work all being so convenient we have never had a better car buying experience! Working with the service department to set up the tow hitch install was also a great experience!
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April 2023 by Vertical Challenge
LCM Subaru was amazing. This was my first being able to get a car of my own. My salesman was Matt. He was very helpful and honest. He did everything he could to get me into a vehicle. Although I made a late night trip to the dealership. He stayed late got me all the information he could and used all his resources to help me find a car in my range. Although I didn’t get the car I really wanted it was no fault to my salesman Matt, it just wasn’t in my range. He did an astounding job to find me one of my 3 options. He made the process very smooth and delightful. I did end up with a brand new 2023 Subaru Impreza which was one of my 3 options I was hoping to get. It was an enjoyable process and worth the wait and the time. Thank you LCM Subaru and Matt.
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April 2023 by Nicki White
My husband and I had been on a tight schedule, trying to work between work schedule and kids being at school. Cathy our sale representative and the team did not let us down. They got us in a new vehicle, at a great rate, still managed to come in under our monthly maximum payment request all while being on a 45 min- 1 hour time crunch. When the time comes to purchase another vehicle, LCM Subaru will be my family’s first stop.
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February 2023 by Megan Stoltzfus
My salesperson Cathy was amazing!! She knew what I was interested in and pointed me in the right direction! Right away she found the perfect car for my family and I!! It has a ton of safety features which will make me feel much better with my children in this vehicle! I would very much recommend this dealer and salesperson!! She made my car buying experience wonderful!!
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February 2023 by Sheila Fitzpatrick
This was my second purchase at LCM. I worked with Jeff and Kelly both times during the sales experience. I would recommend LCM on many levels. No pressure sales, a seamless buying experience and top notch friendliness made it easy to purchase a car. My daughter got her first car and we couldn’t be happier to have worked with some great people.
