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September 2024 by Wendy Forshey
Just had the smoothest, friendliest, efficient transaction for our 2025 Subaru Outback. I had zero idea if I could even afford a loan AND had two cars to trade in. I was quickly set up with an appointment with Ian P. on Friday to talk about the Crosstrek and realized that I needed a bigger car. I came back Monday to look at the Outback and even though Ian wasn't in, another very kind knowledgeable salesman, Matt (?), showed us a detailed view of the Outback. He didn't even need to do that, but did it anyway! Worked out numbers Tuesday by phone and drove away Wednesday morning with the very same Outback. We worked with Mike in Finance and he was very respectful and patient with my vision-impaired husband to sign paperwork. Subaru truly is like walking into the family you didn't know you needed. I now know why two of my best friends have owned several Subaru cars over the years. I can't say enough about Ian P. and his rapore and professional attitude with myself and my husband. He's professional but makes you feel right at home in the 'family'. Cheers to LCM Subaru!
Thanks again,
Wendy and Jason F.
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September 2024 by Sister Nielsen
We were treated very well. Andre answered all of our questions. He was certainly knowledgeable about the vehicles and the service support available. I would give him a 5 of 5
Terry
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September 2024 by Aliriza Suman
I came to your dealer (Sue)by my neighbor recommendation. Sue was very friendly and professional.
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September 2024 by deborah puglisi
They were punctual. Performed a safety check on multiple things. Notified me through text and personally about the results of the check. Green all the way. They checked and filled all fluids and checked my tire pressure. My concern regarding a sound issue was addressed.
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September 2024 by Jeremiah Lettieri
Great Service, staff is exceptional. Colleen is just great. Always provides a positive experience. That is why I keep coming back. More than satisfied with the work done.
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September 2024 by Dave Lowry
We had a most enjoyable experience purchasing our new car due in large part to the enthusiastic professionalism of our sales rep, Ian. He was a joy to work with. All other members at LCM were courteous and great to work with as well including Mike in the final paperwork process. Thanks LCM team!
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September 2024 by Sandy Exius
Best place to buy your dream car. Ask for Robert and he will give you the best quality of service. They are very professional, fast and precise. If you are going to spend your money, it’s best to spend it somewhere that value your business!!!
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September 2024 by Christine Kuhn
Really great service!! I bought my car here last year and Gary was amazing. Brought it in this weekend for oil change and inspection. There was a misunderstanding with my pickup time, but Becca handled it so professionally and kindly. I was only charged for the emissions test, which was a super nice surprise! Definitely recommend LCM Subaru
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September 2024 by Mike Seitz
Excellent customer service, friendly, professional
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September 2024 by Florence Batten
Loved the experience at Lancaster Subaru! Kathy was great! She had everything ready to go for my trade and the car was all set! Kelly in finance, had the paperwork ready to sign and I was in and out the door in 90minutes!! Was the easiest car buying experience I ever had! Anyone looking to buy a car should ONLY go to Lancaster Subaru!
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September 2024 by Linda Bolton
The team was very efficient and knowledgeable about my need of a nail in my tire to be repaired. They were very courteous a don’t in a timely manner. i’m only traveling through
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September 2024 by Therese Mohler
Had a great experience. Jeff Ober is very experienced and knowledgeable. He helped us find what we wanted in our price range. There was no pressure to buy. Highly recommend Jeff and the rest of Lancaster County Subaru staff.
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September 2024 by Frances Bruntel
Service was quick and efficient
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September 2024 by pat orwig
Attentive, knowledgeable, friendly service from Andre and the team at Subaru. Very pleased with our purchase.
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September 2024 by Timothy Weaver
I’ve bought a lot of cars in my lifetime, this was one of the easiest experiences, no games, straightforward. Ask for Cathy, she was friendly, greeted me immediately, and sold me a car in less than 30 minutes. Great dealership!
