Jones Acura in Lancaster, PA is a premier dealership offering a wide selection of luxury Acura vehicles. With a team of knowledgeable and friendly staff, they strive to provide exceptional customer service and create a positive car buying experience. The state-of-the-art facility features the latest Acura models, as well as a diverse inventory of pre-owned vehicles. They also offer top-notch service and maintenance, using genuine Acura parts to ensure your vehicle performs at its best. Customers have praised the dealership's exceptional service, with one customer describing the experience as "hassle-free and enjoyable." The staff, particularly Andy Pilotti, are known for their patience, knowledge, and willingness to address any concerns or questions. Customers appreciate the personalized attention and the ability to make decisions on their own terms without feeling pressured. One customer who recently purchased an RDX was so impressed with the service that they plan to return to the dealership to purchase an MDX. Another customer, who had to drive over freshly tarred road, was grateful for the salesperson's recommendation to add a simonize wax, which protected the car's finish. Overall, Jones Acura is highly recommended for its wide selection of Acura vehicles, exceptional customer service, and hassle-free buying experience.
I recently purchased a new MDX. This is my third Acura, but my first time buying from Jones. I really appreciated the kindness and sincerity from Andy throughout the buying process. Overall it was an easy and positive buying experience.
August 2024
Jim and Steve were incredibly informative and great to work with. They helped me through the entire process start to finish and Jim ensured that I was in the loop on any updates!
August 2024
I would definitely recommend this car dealership, very good quality of cars and very nice people to talk to. And the service they give is excellent.
