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July 2024 by D Henry
The reason I gave it 1 star and I would've given zero if I could. While on a business trip with my wife and 14 y.o. son we decided to stop in there to get our son an outfit for his graduation. While looking through the men's section we were fortunate to have this fake security follow us around the store the whole time we were in there. I felt very offended and highly upset. As we moved from rack to rack and even to the fitting room we were followed, I even stopped in mid stride turned around and he was on our heels, I proceeded to ask him if i can help him, he acts like he doesn't understand and looks away. I guess this must've been the first time in his life he's seen a black family. It was the worse feeling I had in a long time really disappointed in H&M in hiring individuals like this to profile innocent coustomers.
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July 2024 by A B
Understaffed, no tryout rooms, staff under stress
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June 2024 by Matilde Schower
As a European I adore H&M, and coming back here takes me back a little bit. The staff here is friendly and kind l, and adds to the experience. They always have a good selection of clothes from business casual to street wear.
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January 2024 by Aaliyah Martin
Nice store beside the fact that they charge you 10 cents for a bag now that I’m gonna throw away so no thanks that’s kinda stupid like yeah only 10 cents but I rather keep my 10 cents thank you!
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June 2023 by DatNiccaTrendz
The clothes are nice, the atmosphere is nice, the employees are sweet.... But I gave this one star rating because, how does a multi million dollar company not have some form of seating for its customers?? You want me to spend money at your store but not spend it comfortably. Then when I find somewhere to sit, an employees comes to me and says "you can't sit there" ? I asked "are there any chairs in this store??" She said "no" ? So I told everyone that I was with "let's leave now, don't spend nothing here, well shop at Shein". Get it together H&M, when y'all have some form of seating, I'll be back with my money to give.
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October 2022 by Nicole Adams
Store hours are incorrect and they refuse to update them. After driving a hour now I have to entertain my two little ones for an additional hour to wait for them to open their doors. The service is mediocre and unfriendly at best.
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September 2022 by Jacqueline Ruiz
Good prices
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September 2022 by K Rose
Clean store. Staff was very pleasant and helpful.
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September 2022 by umer
Love it here good stuff
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September 2022 by Rosy Mares
Many offers
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June 2022 by Chicago Wolf
Terrible store. I have been in H&M both in the US and in many European countries, but I have never encountered such awful service anywhere. The store is open until 9 pm, but the fitting room is no longer open at 6 pm. First they told me what they would open, then they said, come back tomorrow morning. What kind of service is this?
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April 2022 by Kirk Rose, Jr
Clean store. Staff was very pleasant and helpful.
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March 2022 by Kjell Cates
Out of the outlets here this had to be the gem. It honestly felt like better clothing then at regular h&ms.
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January 2022 by Lee Shultz
Dressing rooms should be open. It’s pointless to shop here when you are unable to try anything on. It’s been over a year - open the dressing rooms.
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December 2021 by Justin McIntosh
Organized, clean store...my teens love it.