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May 2024 by Nathan Muckle
I had an incredible experience using Finch Jewelers. I had a diamond that I had purchased that I needed a setting for and had gone to all the big name jewelers in the area but they had no trace for the setting I wanted within the timeframe I needed it. I then showed up to Finch Jewelers as a last ditch effort. They were able to find the exact setting I wanted and get it within the timeframe I needed. They even had a backup plan just in case the setting did not come in time. My only regret is not going to Finch Jewelers sooner! Shoutout to Marianne and Mindy for their help!
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May 2024 by louis baerga
This review is a long time coming, and I am glad to write it. My fiancé and I started looking at engagement rings and just couldn’t find the right one. She liked rings that were very particular. As a guy who knows nothing about jewelry and thought that engagement rings were only like the ones in the movies, I was learning a lot. But mostly, that what she was looking for, would need to be made specially for her. I had already gone to a couple of stores in person, and no one was willing to be creative. Everyone said that the ring that she wanted would be too complicated, and shrugged me off— not even providing me other options.Cue in Finch Jewelers.My fiancé happened to walk into Finch while in her hometown, and slipped their business card in my wallet. She didn’t know much about the business, and neither did I, but thought, it might be a good place for me to check out.I don’t live in Pennsylvania, I am overseas, so all of my interactions with Finch were through Jessica, by email. I showed her what my fiancé was looking for, and she was not only up to the task, but excited about it! She’s a true creative and master of her craft and it shows!Jessica was extremely patient, thorough, and informative throughout the entire process. She answered all my questions, any concerns I had and eased my mind. She made several CAD drawings of different styles to pick from, and after a few months process, I picked the one.When I popped the question, my fiancé was flabbergasted, completely in shock at how beautiful the ring is (she said yes ).My experience at Finch was definitely one of a kind. Trusting Jessica, with this important choice was the best decision I made!Thank you Jessica for your incredible artistry, craft, service, and professionalism. Finch jewelers will be our forever jeweler from now on.
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April 2024 by Malachi McDowell
Thank you Jess so much you are amazing!!! Finch was so amazing. Jess and the finch team are so heartwarming and welcoming. Jess helped me pick out a proposal ring and the perfect wedding band to go with it. She also helped me plan out my engagement proposal as well!!!! Thank you Finch from malachi and shelby!!!! Check them out guys.
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April 2024 by doug owens
My wife had a bracelet repair the service was outstanding they explained everything also had a watch battery replace great price another jewelry store wanted 30.00 for replacement worth the trip here
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March 2024 by vincent wienhoff
Finch Jewelers is a fine example of customer service with the family feel experience. Their custom work is unlike anything I have seen with a great variety of ready to wear pieces. No other place I would trust!
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March 2024 by Carla Bernstein
I will try to keep this short as I could go on and on about how INCREDIBLE and PHENOMENAL Finch Jewelers is! We have worked directly with Jessica, her father, and Mindy. Now, first off, we live in Philadelphia, where on a good day with no traffic takes about 1.5 hours to get to Finch Jewelers. I would drive even longer to get to them as it is well beyond worth it. They exceeded all expectations with custom making my engagement ring, wedding band, and Star of David necklace. I now have my mother going there who is in the process of having a custom made ring to resemble the one my abuelita (her mother) once had. I know people hate reading long reviews, so, if you are looking for a jeweler who makes you feel like you are their only customer, listens to all of your wants and makes sure to understand, provides incredible value, and goes above and beyond, then you're in luck, because you have found, Finch Jewelers.
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March 2024 by jk19634
The team of Finch Jewelers is simply the best around. Their dedication to excellence, product and customer service does not compare to anyone else! If you haven't stopped in, you are missing out. Their support to the community is commendable!
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March 2024 by Skid Steer
Exceptional service. We sought out a Jeweler to create a custom piece. Finch Jewelers stepped up to the plate. They were on point. Communication is excellent and the piece turned out greater than expected.
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March 2024 by Josh Ruth
I went here a few months ago to get my fiancée's engagement ring. The staff here were super helpful in helping me make my selection while working within the budget I had in place. They were very knowledgeable and made suggestions I didn't even k ow were possibilities. I highly recommend seeing them for any jewelry needs you may have.
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February 2024 by Ally Briegel
My mom had the most amazing experience at Finch Jeweler’s and so I wanted to share her review.I am absolutely in love with my custom ring! I met with Sara who explained the custom process including a breakdown of costs associated when designing a piece. No guessing or wondering I knew roughly how much my piece would cost. Once I decided on what I wanted my piece to look like Sara found an almost perfect replica of what I was describing and with a few modifications it was ready to be created in wax form. I was so excited and even more excited when it was ready sooner than expected. I tried it on and I could tell it was going to be perfect. We were both excited to see the finished product. Not expecting it to be done before the holiday … Sara called and said your ring is done and looks fabulous. It took my breath away and tears filled my eyes… Sara made my vision a reality and I will forever be grateful.
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January 2024 by jasoncompton77
I had 2 gold bracelets that needed repair, 1 station type with delicate chain & byzantine/mesh that was torn. Just picked them up today, I can't tell where they were broken, did an Awesome job! I first spoke to Mindy store manager so sweet & nice. Abigail is just as sweet & nice! I hope this place never closes, all jewelry stores are being bought out by big box stores. I'm going here for my jewelry pieces, Great staff, beautiful jewelry. They know what they are doing too.
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November 2023 by Emma Warner
I worked with Sarah to create a custom piece to add to my wedding set. She was so kind and patient to work with. The final piece is perfect and exactly what I envisioned.
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October 2023 by Debbie Wright
Thank You Finch Jeweler for putting together another great piece of jewelry. This time it was a necklace piece and let me say your design team did an amazing job!
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September 2023 by Nick Sikking
This is by far my favorite jewelry company around! The staff are always so friendly and helpful. I really wanted to wear the watch that my parents had gotten me for a special dinner but the battery was dead. Even though the store was about to close, Alex offered to stay and make sure my watch was working before he left. You don't find staff that truly cares like Alex and those that work for Finch's Jewelers. Thank you so much for a great job and I can't wait for my next experience there!
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September 2023 by Jesse Spence
This is my go to jewelry store that I cannot say enough about. I purchased my wife’s engagement ring here WAY before Google reviews, about 22 years ago now. Back then it was a little shop in Lancaster where I met Jessica. Her, her sister and father at the time helped me design the perfect ring for my now wife of 20 years. There were times when I visited that shop almost daily. We purchased our wedding bands there as well (custom band to match the wife's custom engagement ring) and if memory serves me correctly there was a mix up and they took complete care of us. They check and polish these rings anytime we stop by and even fixed them a few times. Purchased a 15 year anniversary band for the Mrs. and just purchased a 20 year emerald and platinum necklace and earring set as well that was a HUGE hit, (boy she’s a lucky woman) ? of course the earrings were custom made to match the necklace. It’s what this place does! The thing is, just poking around looking at ideas, their prices are more than fair and if not better then I seen elsewhere, especially for the quality you receive. I’m always welcomed like an old friend when I visit. I can’t say enough about Jessica, her family and her staff! I now travel 3+ hours to Finch Jewelers, because really… Why in the world would I want to go anywhere else?!?!?! Even if I move across the country, this will always be my go to jewelry store. You cannot go wrong with this shop, the service, the quality, the comfortable atmosphere, it’s all just spot on and how it should be! Obviously, this is a HIGHLY RECOMMEND for me! ? If I could give more stars I would! God Bless!!!
