Faulkner BMW of Lancaster, part of the Faulkner Auto Group, has been providing exceptional service to the Harrisburg, Mechanicsburg, and Trevose areas for over 90 years. Despite the group's expansion to 28 dealerships across 18 top brands, their core values of care and respect for customers remain unchanged. Customers have consistently praised the smooth and easy buying experience at BMW Lancaster. The sales staff is courteous, knowledgeable, and respectful of customers' time, quickly addressing any concerns. The service department has also gone the extra mile to provide satisfying solutions. Reviewers highlight the great inventory and the genuine, helpful approach of the sales team, particularly Greg. One customer, Tanner, had a positive experience working with the team over several months, from test driving to ordering and picking up his '24 BMW M340i xDrive. The team was willing to work within his budget and answer all of his questions throughout the process. Shout-outs have also been given to Bret from the Service department, who provided exceptional service on a recently purchased 330e, winning over a future loyal customer. Overall, Faulkner BMW of Lancaster is praised for its smooth, easy, and personalized buying experience, knowledgeable staff, and commitment to customer satisfaction.
