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August 2024 by william zaruba
While on vacation with my family in Lancaster, our car experienced a grinding noise while accelerating and higher speed. I feared breaking down on the road, stranded with my family. A local shop suggested Nates. I called and related the car's issues. When I drove to the shop, a tech was waiting to look into our car, and diagnosed rear driveshaft noise. Michael at Nates called for parts, but had to order them to complete the work the next day. A driver drove me back to my hotel and returned the next day to pick up our car after the work was done, and it was done in a timely manner.
I put my trust in Nate's for these repairs and they delivered.
I highly recommend Nate's and their technicians for your automotive repairs.
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August 2024 by richard powers
Just had my overdue inspection done at Nate’s Automotive. Mike was a great help. My son recommended Nate’s to me and I’m glad he did. Fast, professional and courteous service.
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April 2024 by Bill Murphy
I walked into Nate's on Good Friday just after closing, hoping for someone to look at my car that was leaking oil. The techs had just left for the holiday weekend but Nate was closing up shop. He helped me call around and find an open shop, only a few miles away. He added a few quarts of oil to get me there and wouldn't take a dime. I was in a bad place and he stayed later to help in my time of need. Thank you!
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March 2024 by Sabrina Bomberger
I've been taking my car here for a few years and the service is always excellent! They work quickly, communicate what needs to be done or what's wrong, and I never feel like they're upselling me things I don't need. Highly recommend!
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February 2024 by Hannah Achille
Kindest staff members that are always so willing to help in a timely manner. We are grateful!
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October 2023 by 7
NaTEEEEE dont be deleting my reviews cause u suck as a mechanic now I will be checking your reviews every week to see if you deleted you scum. So for the people who didn’t see this I called this fake mechanic to check my car hour and a half passes and nothing… apparently everything was perfectly fine with the car typical scum mechanic nature but I was so amazed how he lied and say it was nothing when the whole time I knew there was transmission issues. DONT CALL THIS GUY AND DONT LET HIM TOUCH YOUR CAR SCUM SCUM SCUM
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September 2023 by Maureen Yoder
Always very professional and helpful. The fact you can borrow a loaner car makes a world of difference, as it allows you to continue normal life/routines while waiting for your car to be finished.
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September 2023 by Kevin Werner
Inspection, oil change no problem, courteous n professional
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September 2023 by Rod Jamil
Excellent service. Very reasonable rates. I trust this place.
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September 2023 by Mike Colombraro
Even though I chose against the repair, the diagnosed the issue quickly and fit me into the schedule when noone else could
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August 2023 by joel sims
I had a concern about my truck, and I received a call personally today from the owner and he is looking into it. I was very impressed withHis concern.
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July 2023 by Chantha Cheng
I needed an oil change, So I looked up different places that is close to where I live. I found Nate's Automotive and I read the reviews and look at the star ratings and wanted to give it a try myself and see. I honestly have to say they did in amazing job. And my car feels great! I will be continuing to go over when I need service for my car.! Thank you guys!!!
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July 2023 by Jeff and Laurie Sauder
Great group of guys and always take good care of my vehicle. They take pride in their work and always looking out for the customer with reasonable pricing.Would highly recommend!!Services: Tire rotations
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June 2023 by Larry Lucas
After calling in,explaining the job,they agreed,making appointment,waiting a week,brought my jeep in for work,an hour before they close they tell me they will not perform one of the simple tasks I asked for which in turn they refused to even give me an alignment which I had initially asked for and screw in 4 bolts to adjust my transfer case height,all this because the mechanic was too incompetent to figure out the first task he was going to be paid to perform which might I add I could have done in 10 minutes myself if I had a lift,simple job a 6 year old child could have performed and the fix would have been 10 times more strong than it initially came from the factory btw,sad to say I lost a week of time and they lost 4 vehicles I own that I regularly get serviced,which in turn could have been up to 6 grand a year in lost income for them,this is in no way shape or form to do business just because your mechanic is too inexperienced or too incompetent to realize it was a simple safe task,thanks for nothing and may this review stick with you and your business ,also since work was not performed I was forced to drive it home unfixed and unsafe,thank God I made it back in one piece
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June 2023 by Don Watson
When in need...There isn't a more professional and most of all honest mechanic in the Susquehanna valley.Conveniently located with 2 locations
