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April 2025 by Cheerr Moore
Horrible pharmacy they're all very rude with a horrible attitude.they yell at there customers and mess up on there prescription quantities and day supply causing insurance to not say too early to fill .Clint is very nasty pharmacist.i don't understand if you don't like your job work somewhere else. Please don't go to this pharmacy
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March 2025 by Josh Garman
If I could give less than a one star I would. Everytime I pick up prescription from this location there is an issue. Today was a new one I get to the drive thru at 1:20 two cars back. By the time I get to the window it's 1:32 and it says they are out to lunch till 2pm when they are the reason I'm two minutes past 1:30.
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March 2025 by Christian Burkholder
I would rate this pharmacy service extremely poorly. The pharmacy staff is consistently lazy, incompetent, and indifferent to their customers’ needs. On multiple occasions, I have been informed by pharmacists that medications were not authorized for filling by insurance. However, upon further investigation, I have discovered that the pharmacy staff has failed to verify or care about this authorization status. They are now interfering with individuals’ lives and mental health.
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February 2025 by Ivan Velazquez
They close their doors an hour earlier than they’re posted closing times. Extremely inconvenient.
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December 2024 by Aimee Kuhns
Fix your online hours, was not open when I arrI've at 10:45pm today
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December 2024 by Jack Myers
Just terrible. Truly awful. Could not understand the Pharmacist, he was grouchy. He misunderstood me repeatedly. I need medication and I’m all out. This jerk hung up on me. Don’t use this horrible place. I’m moving to another Pharmacist immediately.
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December 2024 by Monya Fletcher
Pharmacist is really rude and inconsiderate so unprofessional!
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September 2024 by Rick
I use this pharmacy because it is close and convenient to my home. But I will be changing to a different one, for multiple reasons, but mostly because of the service. I have received wrong quantities on prescriptions several times. To their credit they did correct the problem after a lengthy discussion and another trip to the store. I've been told that I am not in the system after giving my name and birthdate three times. The person behind the counter called over another employer and they finally said to me " that is Richard with a 't' correct?". I'm sorry it's a common name and shouldn't require two employees to enter into a computer. And these are the people filling my prescription?
Their App is a mess, it does not match what they tell you in person and many times I've been unable to fill a script on the app but call in and have it filled. Usually after 15 minutes of pressing through the automated system or even worse, lately they won't answer calls, you have to leave a message and they call you back. Which can be up to an hour later. The final straw was when I was told on the phone, "if I would stop talking and listen they would answer my question."
Don't try to read a name tag on a employee they are blank white tags that look like a kindergartner tried to write their name on them with a black sharpie.
Just over all a disorganized, non-customer based environment.
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September 2024 by Marco DeLaurentis
The pharmacy actively try to rip people off and don't actually care that the people picking up medications are actually people and not an ATM for the scum that run this place.
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June 2024 by Beth Hacker
This cvs regularly messes up my prescriptions and sometimes doesn’t refill them on time.
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May 2024 by jane hashash
I love this store. Everyone is so friendly and it is well stocked and clean.
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April 2024 by T B
Dear Clint, as the manager of the pharmacy, please note that when customers call to complain about the service or any mishaps, it is not a personal issue for them, but it is a problem that needs to be addressed. Customers usually call only when there is an issue and they expect prompt solutions. It is important that you do not take any frustration expressed by customers personally. A simple and polite conversation with the customer would resolve the issue. Understand the customer might not be a trained pharmacist or is aware of CVS policy as well as you know it. When you cancel their prescription, you should call the customer and let them know, they should not find out by opening the app and be shocked when they go to pay for their prescriptions. You should not hang up on them, yell at them, or use inappropriate language. As a leader, it is your responsibility to handle the situation calmly and professionally. Please note that the customer will be without their medication for three days now, and if any harm comes to them due to this delay, legal action may be taken. So, please ensure that such issues are handled in a prompt and professional manner. CVS Corporate has been advised of this issue.
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February 2024 by Thomas B
Dear Clint, as the manager of the pharmacy, please note that when customers call to complain about the service or any mishaps, it is not a personal issue for them, but it is a problem that needs to be addressed. Customers usually call only when there is an issue and they expect prompt solutions. It is important that you do not take any frustration expressed by customers personally. A simple and polite conversation with the customer would resolve the issue. Understand the customer might not be a trained pharmacist or is aware of CVS policy as well as you know it. When you cancel their prescription, you should call the customer and let them know, they should not find out by opening the app and be shocked when they go to pay for their prescriptions. You should not hang up on them, yell at them, or use inappropriate language. As a leader, it is your responsibility to handle the situation calmly and professionally. Please note that the customer will be without their medication for three days now, and if any harm comes to them due to this delay, legal action may be taken. So, please ensure that such issues are handled in a prompt and professional manner. CVS Corporate has been advised of this issue.
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January 2024 by Mya Oxford
Horrible. Always waiting in line for more than 20 minutes. Today, the person behind me got checked out before me. Always a new worker at the register who doesn’t know how to work the system. They also seem like they don’t organize the medications correctly as it always takes them multiple tries to find the correct one. I am disappointed
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January 2024 by Niki Fasarakis
PHARMACY STAFF HAVE HORRIBLE CUSTOMER SERVICE
