CVS Pharmacy in Lancaster provides pharmacy, health, and wellness needs, with many locations open seven days a week. It offers prescription refills, vaccinations, personal care items, and healthier snack options. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options like same-day delivery and free pickup are available. Reviews note the staff is often knowledgeable, helpful, cheerful, and patient, providing a great shopping experience in a well-lit, well-stocked store with wide aisles. The pharmacy is described as quick and receptive. However, some customers express dissatisfaction with a new prescription pickup method and report that self-checkout machines frequently do not work correctly. Other feedback mentions concerns about a lack of help, unhelpful store associates, and a shortage of quality pharmacy techs at the location.
I’ve been using this pharmacy for over 16 months. I have never had a complaint. They are very proficient and customer service is friendly and professional.
August 2025
I don't like the new way that they came up with to pick up your prescriptions and alot of times their self serve check out machines up at the front of the store don't work right.
June 2025
Tall white woman with bleached orange hair has terrible customer service, how are you going to hire some one who hardly even wants to speak with customers
