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“Dropped a package to this UPS store for an Amazon return. Could not fit it back into the original box. Kip went the extra mile for me to get it back together and save me an extra trip. Thanks for your help.”
“I am relocating from North Carolina and wanted to rent a box, just as a safety net for mail. I spoke with Kip and he was very helpful and he listened to me and he was able to get a box for me and now I have an address in what will be my new home. This move has been a process following a very contentious divorce and this store could not be more helpful. One less worry for me, thank you so much.”
“Got a great deal on a Lazyboy office chair. I have a bad back and this chair is the best I ever found and was on sale. They kid walked to my car and helped me put it inside. So easy to put together. Thank you Staples!”
“Went to the store for toner and ink. Didn't find all that I needed but a salesman came to me and asked me if I needed help. I was looking for HP toner in blue and yellow. There wasn't any on the shelf, but he went back to the storeroom and got them for me. I am sorry I didn't get his name but was grateful for the help. I really didn't want to go to Best Buy.”
“A playset we ordered was delayed, and we had to reschedule delivery for the following week. I called once I saw the shipment had made it to Scranton and spoke to literally the nicest rep ever. She got a hold of the manager who was able to get our order on the truck that morning and we had it in an hour! She made my son’s day! The delivery driver was awesome and brought it up our gravel driveway!”
9:15AM - 1PM 2 - 4:15PM
1812 N Main Ave Ofc, Scranton
Shipping Centers
“Good post office. The woman at the desk was just slightly short with me when I asked a question, and completely misunderstood my intent. She turned a corned after the interaction, though. Overall solid service and a well run location.”
“I've been thankful this convenient fed ex location many times but and submitting a review today because of Khalid. What a great store manager!! I showed up with my returns and a half printed mailing label - don't know how I missed that! He walked me through the best place to stand in the store to get wifi, how to send the label to fed ex to print and was friendly and efficient to several other customers while I worked it out. Thank you fed ex! Thank you Khalid!!”
8:30 - 11AM 12 - 5PM
101 W Main St, Dalton
Shipping Centers
“Alway's kind,speedy ,expert service.Many time's have aided me in finding proper method,or cared enough to mention if my packing needed extra touch.Amazing how a few different ladie's,all know the job so we'll.Im in between 3 of the best branches around,DaltonWaverlyLaPlume.Peggy,my route carrier,alway's cheery and never makes a mistake.Suprising with such a large route to deliver.Any Complaints is when they must fill in her run while she is on holiday,might only be small office branch but the delivery run she cover's,takes 2 vehicles when she is off on vacation.She know's every home and person.Must be patient and show understanding with smaller branches as often time's to conserve labor expense,may be only one staff member attending the counter and phone support so be kind,good people at these branches.The USPS try's to time lunch from 11-12 with the Waverly branch that is 1 mile south east and LaPlume branch 34 of a mile North.Very smart choice.If you happen to be there during their lunch,within 1 mile are 2 other branches open.”
“Dimitri and Mark were very knowledgeable about the passport process. They were also very patient with my child who was very difficult to picture. We were so thankful for their help and adjusting to our toddler’s needs. We even appreciate how much the other people there workers and customers acted while we struggled to get our toddler to behave and take the picture. No one made us feel like we were causing delay.”
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“No matter what I go there for, whether it's shipping packages or Amazon returns, needing copies made, using their printer or even faxing (yes faxing in this day & age) I have always been greeted and waited on by respectful and personable employees. I would be lost without this facility and their services. Thank you to all!”