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May 2024 by Daniel Alderfer
Why wasn't my Stamp Out Hunger donation collected?
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May 2024 by Linda
People should get together and investigate this Kutztown P.O that's why people died for our rights nobody wants to fight so we will lose them and never get them backIdiots never get my important mail only junk mail haven't received any insurance policy nor bank statements idiots probably putting mail in wrong box
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March 2024 by Edith Arias
Excellent service, I recommend this place..
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June 2023 by Gavin Pryce
Instead of just holding my mail at the post office, they sent my mail back to sender, which wouldn't be as much of a problem if that didn't include my first paycheck getting sent to Harrisburg.
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March 2023 by Donald Hower
Exceptional customer service in uniform USPS style! This one even has a mural that coordinates well with the area!
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September 2022 by DaBob
Super hot guys
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February 2022 by Nahomi
If I could give it a 0, I would. They’re definitely thieves. The carrier stole my Kohl’s package and had the nerve to say he left it in my mail box. To this day, nothing was ever done about it. My word against theirs. Fogelsville is so much better.
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October 2021 by Bobby D
Went into this post office this morning to mail a paqckage. The clerk informed me that I had an incorrect address. After calling home, I realized she was right. I told her I'd return later and she was quite pleasant. When I returned, I got the parcel mailed. The clerk was very patient and considerate with me. I have never had a problem at this post office.
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June 2021 by Michele Fedorov Realtor
I get my mail every day!
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April 2021 by Robert Stull
Always forgets mail, I have it set up where I get photos of what is to come in the mail via email and don't receive that mail up to days later.
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February 2021 by Florian Spece
received my package completely damaged and soaked. when i called to complain i was told my items weren’t damaged? weird because i’m the only one who opened it and can SEE that all of my prints are water damaged as it was paper. rather than solving the situation i was told they put in a plastic bag and that my prints were fine? even though they’re very clearly not??
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February 2021 by Nicole B.
I would love to say that this post office is great, but it is the total opposite! They deliver the mail to other houses, throw the packages onto the porch and they sometimes scan packages and they show as delivered then they either don't show up at all of they might show up a few days later. You never know! The one carrier likes to harass your dogs (not realizing that he's on camera and that you are in the house looking at them) He also likes to curse and carry on and will complain to you how much he hates his job. Its awesome! Another issue I had was someone was taking my packages and the Post Master, instead of doing her job, told me that I should just ask the people I purchased from for a refund and if I couldn't get one to let her know... I let her know and she NEVER got back to me. So, the moral of the story here is that the people at this post office are rude and don't want to do the job they get paid to do.
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January 2021 by Charisse Fisher
Thank you Richard! (postmaster) who went above and beyond today to help me ship a package across the country. I had no idea how or what to do and he explained everything in detail as to how all packages work and even packaged everything up for me and taped it securely. I truly appreciate his kindness and patience during times as these. Many thanks again Richard.Sincerely,Charisse
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January 2021 by Ole Goat
No problems with this post office. I think they do the best they can with what they have to work with. Our postman is the best.
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January 2021 by Steven R.
My wife was on the phone with the manager trying to resolve an express mail refund. The staff denied certain details of the original encounter with an acquaintance of ours resulting in the phone call. The manager, who did not identify himself by name, constantly interrupted my wife, was uncooperative, and was very condescending. My wife tried her best to explain the details of the issue and the manager kept cutting her off attempting to answer but his answer did not correlate with the details my wife could not get out due to his interruptions. I intervened the call simply to explain that he did not fully understand and should allow my wife to finish what she repeatedly tried to say. He then interrupted me. While trying to talk over him to tell him this is a mutual respect thing in the conversation. He cut me off. Then said my wife did it first. She didn't, but okay. I said this is not professional and he should be respectful. Would you believe it, he cut me off and said I was disrespectful. I asked to speak to his manager. He said he was the senior at that location. I asked for the phone number for the next manager up from him. He said I can get it from the internet and he didn't have to listen to this. Then hung up. This unnamed manager is not a good representation of this establishment and I can see where the rest of the staff takes their lead. Not a good one mind you. They have a two star rating. Not sure if I'm surprised or impressed given all I've heard and personally dealt with with the employees of that location. Bottom line, if you have to go out of your way, cross state lines, cross treacherous terrain, risk life limb and eyesight to get your postal needs fulfilled. Sacrifice your first born. Donate all your organs while still healthy and living. Commit felonies. Smoke Crack cocaine for the first time. Saw of your own foot. Repeatedly submit yourself to waterboarding. Peel back your finger nails and rip your own hair and teeth out. Just to get to a different location, it will be for the best.
