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August 2024 by Bonnie McCall
CVS is a great, friendly place. Very efficient and Caring!
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July 2024 by Charal Williams
I’m officially going to look for someplace else to get prescriptions besides CVS. I feel like I always have issues with them. I went to the one on Tilghman and they said they couldn’t ring me out because they’re registers were down even if I gave them exact cash. So I asked when the registers would be up and they said they didn’t know so I asked them to transfer it to Kutztown. I asked them will it be ready by the time I drive to Kutztown in 20 minutes and they said yes. I tried to call Kutztown and make sure that they knew I was coming, but it would not let me talk to a real person. Then we get to Kutztown and they say that they will try to rush it but they are going on lunch at 1:30. I get a text message that the prescription is ready to be picked up at 1:25 while I’m in the store and I go up and everything is closed down and they are gone for lunch…
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May 2024 by Kevin Fujita
The staff is always friendly & always helpful. The pharmacy staff are super nice & despite seeming overwhelmed, they still have smiles on their faces & greet you with happy attitudes.
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December 2023 by Cindy Oswald
This store has gone down hill. I have shopped at this store since it opened.Empty shelves and poor displays. I will be shopping elsewhere from now on. While the associate was pleasant, not much she could do when even basics are out of stock. CVS used to be a great place to shop. Not any longer!
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December 2023 by Thomas Entzminger
I was on the phone for 30 mins before someone answered. Prescription was out of stock and the person was telling me a text was sent to let us know when the text said we will be notified when ready not that it was out of stock
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November 2023 by Bass Bender
The drive thru is closed constantly causing the disabled and elderly to have to stand in line sometimes up to an hour
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November 2023 by Emma Frey
why have a phone number if they don’t pick up the phone.
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November 2023 by Juan G. Pizarro Lopez
Medicines ? are in short supply
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October 2023 by randi anderson
They don't fill your prescription for days. Lines are long. Drive thru is no longer open so you may be waiting in line with someone with covid. Don't fill your prescription at Kutztown CVS!
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October 2023 by K Sun
Really displeased with the experience. The past year or so it has really tough getting through. Seems like the database is down pretty often.
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October 2023 by April English
Horrible. Impossible to speak with somebody about a Patient
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October 2023 by Mary Beth
The CVS on Constitution Blvd in Kutztown, Pennsylvania is always clean and well organized. CVS has great sales and offers Extra Bucks on purchases. I can also get coupons for additional savings on the CVS App! It’s a great place to shop!
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October 2023 by Chaos Von Chaos
K-town CVS is an absolute train-wreck-dumpster-fire. If you enjoy having your prescriptions screwed up for days and you like seeing the stupid metal pharmacy gate closed and locked for hours while the store is open... or If you enjoy rude staff, then this is place for you. They might sell weenies to roast on the train-wreck-dumpster-fire that is CVS Kutztown.
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October 2023 by Cindy Heiner
Went to pick up a prescription that I was told was ready, was not ready. Have to go back tomorrow. Employee at pharmacy was only concerned about closing up by 130 for lunch, several people in line.
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September 2023 by Coleen Slichter
I have been using the Kutztown CVS pharmacy for close to 20 years and been fairly satisfied with pharmacy and extra care benefits shopping in store. In the past 6 months, it has become the MOST FRUSTRATING, PATHETIC experience trying to get prescriptions filled. The drive thru is hardly ever open, sign stating short staffed. Then you go inside to a line of 6-8 people waiting for 1/2 - 1hr. for meds. You may as well not even have automated phone service to call in renewals! After calling in and waiting 2 days to pick up, still not ready, and TOLD THEY ARE 3 DAYS BEHIND FILLING PRESCRIPTIONS. YES, I KNOW I CAN CHANGE PHARMACIES AND AM LOOKING INTO IT. But I just need to tell you how completely ridiculous this is becoming. You can't call to renew meds too early, they won't fill it, then you renew on time and they are so far behind that my husband has run out of heart medication! This review is NOT directed at the employees, I believe this is a Corporate problem. Either fix it or close the pharmacy!
