“Stopped in to pick up the parts I ordered on line. Was charged xtra on my card and need to call manager to find out why. Overall, good experience. Great prices and if you sign up for the rewards, you can get additional discounts. I saved an additional $5 on this purchase. Definitely helps. Thank you.”
“Came home from work and noticed my vehicle was running sluggish and once arriving at home to be parked in idle only to feel the car shaking a bit.
Advance had 15 minutes before closing tonight Monday May 19th. and so I quickly went down for spark plugs and once I arrived at the entrance Isaac Z. Welcomed me very professional polite without hesitation and as he typed in my vehicle being a 2018 Kia Optima Ex (sadly not the greatest cars out there) I asked him what his opinion was on spark plugs etc. I thought expensive would be better like NGK ix or denso being 24 or 26 a piece and he gave his honest opinion in stating that the autolite iridium for 10.99 are the best out there still and work just as good etc. He also helped me pick out gas treatment and I went for the high mileage expensive 9.99 and he stated to get the lucas for 6.99 as it's always been really great and actually better. He was so calm with a smile and caring. He helped me 100% all the way as I know nothing mechanic wise etc. He would always say miss to me as a respectful gentleman and I felt comfortable and welcomed at advance auto. He was of best help. He deserves a raise!!!
Tuesday May 20th (exited review) Unfortunately next day of removing old spark plugs and to opening the box of new. Found out by my bf that they aren't the correct spark plugs. They are totally a different size and incorrect fit. So Wednesday tomorrow I'll be returning them/swapping for the right set as I gave all my cars info. Mistakes happen.”
“Was traveling to the KU football game and had a battery issue. The team at the store was very helpful in finding me a cost effective replacement. Since I had no tools, the free battery install service was very helpful. They got me installed and back on the road within 30 minutes. Great service!”