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August 2024 by Jen Gilbert
I'd give 0 stars if this was an option. I moved 2 weeks ago I to a development and have yet to receive mail.
They needed to change the lock on my box and after a week of calling and being told it was going to be changed it finally was. Their excuse was "I was looked over".
I called again because no mail has been delivered and after receiving informed delivery I know things should be coming. THEY HAVE NO IDEA WHERE MY MAIL IS! A package was delivered so when she looked up the tracking number she said it was delivered. I'm not sure where they delivered it to but it wasn't to me, but yet they were okay with leaving a $800 check on the windshield on my car in the middle of the day when no one was home.
GET IT TOGETHER! WORST POST OFFICE I HAVE EVER DEALT WITH!
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July 2024 by Arfken Arfken
Community mail box has been left unlocked several times. This past time I had mail packages stolen.
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December 2023 by Danielle Lewis
I have had so many issues getting my mail and packages since I moved here , it is impossible to get in contact with them and when I submit complaints online no one gets back to me and when someone finally gets back to me nothing is resolved. My mail is still in other peoples mail boxes and I still am having issues receiving packages. Most recently I was supposed to get a package on 11/22 I was home the entire day yet I was told they had “issues” delivering my package and an attempt was made at 7:20p it was 4:35p when I got that notification so they never even tried to deliver it then they changed the notification to “customer request to pickup” which I most definitely did not and I was unable to get in contact with and STILL have not received my package. Extremely unprofessional.
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November 2022 by Barbara Meadows
I love my Post Office people, they're more than helpful, & always friendly
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January 2022 by samuel borrelli
terrible phone help no one to speak to?? can not get a person!!!
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July 2021 by Stephen Williams
Such helpful folks at this Post Office! In particular, Nancy is just great at customer service and helps with packages gone awry. Just a nice experience to go there.
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February 2021 by Et Wilson
Worse post office in the US . Will not answer any of my questions, rude people to deal with. They hung up on me. Post Master has issues !! Now taking it to her Boss
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December 2020 by Robert Moorwessel
Postmaster never responded to lost package. Worst post office ever. Over 2 months! Sad.
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June 2020 by J H.
I don't usually write reviews but for this post office I am. They have extremely poor customer service. The lady at the counter behaves like a child. Followed me out into the parking lot to tell me not to come back because I told her that the reason the post office is losing money is because of extremely poor customer service. If she doesn't like the reaction of customers to her behavior maybe she should stop & look in a mirror at herself. Possibly even change her behavior, she won't but they'll just continue to be an over priced noose around the taxpayers neck. They don't even deserve the 1 star I had to give them to write this review.
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September 2019 by Shay Almond
This is the worst post office ever! We have called and complained so many times and they never do anything about their service. I have had missing mail, I get other peoples mail, I have had packages disappear, and my neighbor just dropped of my tax paper! What if I wouldn't have gotten it? No matter how many times we call, they never get it right and they are rude as well. Worst postal service I have ever received! What can be done? Who can be contacted?
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May 2019 by Susan Beers
Ridiculous to get a person hour hold on phone.
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March 2019 by Shannon Almond
This is the worst post office ever! We have called and complained so many times and they never do anything about their service. I have had missing mail, I get other peoples mail, I have had packages disappear, and my neighbor just dropped of my tax paper! What if I wouldn't have gotten it? No matter how many times we call, they never get it right and they are rude as well. Worst postal service I have ever received! What can be done? Who can be contacted?
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December 2017 by Heather Grove
Takes good care of their customers
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December 2016 by Brandt Earhart
Very close and convenient