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January 2024 by Laura McMann
Mark is always a pleasure to work with. His customer service skills are impeccable. He is very professional and explains everything with a little humor!
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January 2024 by Scott Schneider
Phenomenal service and Mark was excellent to work with. Will continue to rent from this location and let people know of how great the experience was.
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January 2024 by Rachel Clark
You’ll be in good hands if you’re lucky enough to get Mark to help you! He went the extra mile and warmed up the car for me and even provided an ice scraper on a frigid day in Pa! He was friendly and helpful which I rarely find at any Avis so this was extra special. His rapport building was great too, found out we lived in similar areas in the Poconos and his daughter and I spent time at the same undergrad school, Dickinson. Way to go Mark!
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January 2024 by olia turk
We had an issue with our car rental that we got from the airport and ended up checking into a hotel for the night to try to figure out the problem in the morning (since it was 2 am and the problem didn’t allow us to travel on) fortunately for us this Avis location was right across the street from our hotel and we stopped in to see if we can exchange our vehicle. Mark E was at the counter and was very courteous and helpful and helped us fix the problem on the vehicle and we were able to continue our journey! Glad that there are still small town folks out there that care!
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January 2024 by dgontarz
Mark E is the man! Went extra mile to ensure car was ready and provided courteous friendly service. Won’t hesitate to come back again if I need to rent a car!
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December 2023 by Neil Muglurmath
I had a fantastic experience with Mark E at this Avis location. He went above and beyond to ensure that I left with a car. Throughout the entire process, he was exceptionally friendly and kind. Thanks to his outstanding service, I will definitely return to this Avis location if the need arises.
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December 2023 by Jim Convery
Wonderful customer service. Mark E is top shelf. Was very helpful and made sure I was happy and satisfied with the rental I took.
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December 2023 by Kevin F
A+++ EXPERIENCE WITH MARK E!!After seeing the reviews and having had bad rental experiences at other places in the past, we took a chance and was glad we did!Everything from price to check-in process/time, to the location, to the quality of the vehicle was top notch. On top of that, Mark E is truly a great person to work with: taking the time to explain things along the way all while cracking a few jokes to make the rental process fun.There's no question that we will back and highly recommend this location for our friends and family
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December 2023 by Sade Dugbo
It looks like everyone likes Mark E, but the reviews are so true! I lost my keys and was very distressed, he was extremely friendly and supportive. Despite it being a rough day with my keys lost he was a bright light to this experience. He helped me very quickly and even went out of his way to provide me direct contacts to help. He was a delight to talk to. I've never had a representative that was so kind, definitely will rent from them again!
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December 2023 by Kennard Campbell
Mark E was fantastic and showed great customer service he helped me and my friends with all are rental needs and gave us more than enough information on are rental
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December 2023 by 郭孟乔
Great first time car rental experience with Mark E, very professional and humanistic service, highly recommend!
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December 2023 by Patti Catanzaro
MarK was awesome...even after I booked my car for the wrong dates! He helped straighten out my reservation and got me in a car quickly and efficiently!! Great experience! If I could give 10 stars, I would ;)
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November 2023 by Douglas McLaughlin
Convenient location! Mark was spectacular to work with throughout the whole experience. He was very accommodating and slowed me to select the car that fit my needs best. Will be back when the need arises!
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October 2023 by Eugen Kim
The process was very fast and Mark was so helpful! The price for a week long was fantastic- better deal than other locations. They serve customers with good care. Explained me all the options and Mark found best option for me. I always come to this place when I have to get a rental car. Recommend to all!
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September 2023 by Kirsten Melrath
Mark was friendly and made the whole transaction as smooth at it could be. Very personable!! Car was beautiful and exactly what I expected.
