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November 2023 by Trey Wirth
Would give 0 if I could. Car was sold above market value, and immediately needed a new exhaust system. After that was replaced, the car broke down about 2 weeks after the warranty expired, and needed 4500 dollars worth of repair, as the head gaskets, which They replaced prior to selling the car, became faulty, had various liquids leak into both catalytic converters, which needed to be replaced, and rendered the car undriveable until this work was done. They offered to replace the engine block for about $2000, as they insisted it was cracked, without taking a look at the vehicle, which would’ve made getting the repairs there instead of with my mechanic absolutely asinine, as they said they were going on vacation, and wouldn’t be able to get my car back to me for about a month and a half. It’s been about 9 months since I’ve had the vehicle, and I recently got it inspected, which resulted in another 2500+ dollars of work, as the front control arms, drivers side axle, and both mufflers need replacing. Either this store sells shoddy cars intentionally, with absolute disregard for their customers, or they have absolutely no idea how to tell what kinds of issues the cars are having, and how to fix them. Either way, I personally would not recommend buying a car here. Others have had good experiences based upon other reviews, but I did not, and would hate to see anyone else struggle with one of their vehicles the way I’ve had to with this one.
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August 2023 by Dave the Nightcrawler
Buying a used vehicle can be tough, you never know what you'll end up with. As someone who's worked in the used car business for many years, it can be a challenge to get what you want. That said, RNR Motors had what I wanted and Ryan went above and beyond to make sure that I was satisfied, even offering his expertise in handling some of my unexpected used car issues. Natalie and Ryan are the exception to Used car dealerships and I'm happy to say, they're the type of people that I would recommend for a used vehicle.
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April 2023 by Dara Schlegel
Wanted to purchase a car in cash- they absolutely WILL not allow you to bring any car off the lot to a dealership to get it checked out that we pay for. Not to allow a 3rd party knowledgeable inspection is crazy. I've never heard of such a thing. You can only bring a mechanic there. We've bought numerous cars and always bring them to a dealership to get checked out for a 2nd opinion. To me this is a huge red flag.
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February 2023 by Kelly chunk
Absolutely amazing customer service wonderful people to buy from great cars seriously i looked at four different used car dealers walked in here and all the cars were priced reasonable were clean and they are honest. I love my little Subaru.I have fun fixing it up it was perfect when i bought. but they are fun and easy to add to even installed a huge air horn. Rnr are great the negative reviews in here make no sense. I love my car!
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November 2022 by Steven Randazzo
I am a honest guy,,so when it comes to buying a used car I just hope and pray that I meet honest sellers that understand I put all my trust in them. I will cut to the race. I bought a used suburu at two different places ,, at two different times and both times I ran into problems. The biggest problem in both situations was clear , honest, communication so I could have a better understanding of what was happening with the car I was buying.,,And I felt very uncomfortable with both parties. In contrast, dealing with Ryan and his wife is a total comfortable ride from first buying the car,,to the closing. The communication is there and the trust I was looking for. The car is a Joy. Ryan invited me to call on him any time if there is a problem and we would look at it together. These are Good, solid,,people.Ryan took a lot of worrying off of me. If you want a used suburu give Ryan a chance. You will see what I mean.
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November 2022 by Dawn Dewalt
I’m glad I didn’t give my review right when I bought my car. I haven’t. Had my car even 3 months, haven’t driven it even 2,000 miles. I had it a few days and heard some noises. Drove it to work first week and it left me sit. Had to call a tow truck , took it to my garage and it appeared to be something only a Subaru dealer could work on. 3,000 dollars later. Drove ok after that just this past weekend the engine light came on along with a bunch of other lights. Had to take it to the dealer once again. The warranty didn’t cover any of the previous bill nor this. They called me and told me it is a valve problem and will cost another 2,000 dollars. Needless to say I over payed for the car to begin with. The used car market right now stinks. They are selling used cars way over what they are worth for how old and the high mileage. Than to have to pay more than half of what I paid for it in mechanic bills only 2and 1/2 month of driving the car is crazy! Lesson learned don’t buy cars from small used car dealers they will rob you blind. I’m hoping to hear back from them since I left a message to call me back hoping for a solution to this nightmare. If I hear from them and they can rectify this without me having to spend more money in mechanical fees I will take back my review. But for now everyone don’t buy from them!
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October 2022 by Megan Moss Freeman
I had such a fantastic experience buying a car from RNR. Natalie and her husband Ryan truly went above and beyond to help me and I am so grateful! I love my car. We are brand new to the area and I really lucked out finding them - not only did they provide excellent service and get me a great car, I also got lots of tips on stuff to do in the area. I highly recommend :)
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August 2022 by Laurah Matos
Run far away from this place. They sell bad cars and put people's lives at risk. him and his wife are not honest. He's no where near an mechanic and yet pretends to be it's sad what people would do for money and you should never but anyone's life at risk for money and jeopardize the well-being of other people who's also sharing the road with the cars they sell that are dangerous and can cause a serious accident. Run far away they are very unreliable.
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August 2022 by Angela Matos
They are scam artists all their cars are trash and he’s going to pretend to fix it and then a week later your car is going to break down run far away from him and his wife. They sold a car with a bad Engine and didn’t want to Resolve the issue I can’t do nothing with the car i only had running for maybe three weeks and in between that time I had to stop by the shop twice which he said he was going to fix the problems which he never did and As a result of that was my car stopping while I’m getting off the exit of the highway on my way to work I could have died I hope everyone please stay far away from him and his wife and that’s probably why he doesn’t work for Subaru anymore
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June 2022 by Kris Elmore
Got an amazing Deal. Natalie & Ryan are super knowledgeable and great to work with. I love my Forester.
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May 2022 by Bill Boice
RNR Motors made the car buying process easy and low-stress with their transparent and honest approach. Both Natalie and Ryan were very accommodating and wonderful to work with. My 2011 Subaru Outback had a minor wear-and-tear mechanical issue a few days after purchase, and Ryan, with no questions asked, fixed the problem. Their concern for the quality of their used vehicles and satisfaction of their customers was refreshing and reassuring. I’ll definitely return to RNR Motors in the future.
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March 2022 by alwgp c
AWESOME PLACE!!! The people here ( Natalie and Ryan ) are so sweet, honest and down to earth. If I could give them 10 stars I would. I bought an '08 Forester and Ryan thoroughly went over everything that he did to the car, answered all my questions and was just an awesome person to talk to. They both made me feel very welcome and overall it was a great experience! The prices are extremely reasonable and I felt reassured and confident in my purchase. It's so hard to find good honest places like this where the people care enough to go above and beyond. I absolutely love this place and the car, it is so clean and drives perfect! THANK YOU!
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December 2021 by Daniel Murray
The most honest, helpful, and knowledgeable dealership I have ever been directed to. Fair prices purchased my second car back in April and could not be happier bulletproof car and they are always straight forward with you and don't try to run you around. Can't be happier only delarship I would buy from with out hesitation. Friendly service, kind hardworking people.
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December 2021 by I J
Went to check out some cars for my son and had a pleasant experience speaking with the owner Ryan about our love cars in general. He didn't rush me or trick me into buying something I would regret later. Told a few friends about this place highly recommend for used cars also affordable for my budget.
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December 2021 by Torra Haynes
Natalie and Ryan were the absolute best. They helped me pick out the right Subaru for my family. They were patient and kind and didn't rush me to make a decision. Will definitely use them for another car purchase for my daughter next year.
