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September 2024 by Mario kuhte
John the best guy, great job he did on my windshield repair. I was amazed at the way my windshield look after John the best guy repair it. All the staff is great there, I had no complaint of the staff the atmosphere and the great work they did. I definitely recommend this Safelite shop located in Kingston
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September 2024 by Mz. Lataye
Wonderful service thank you
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May 2024 by Jon Vickerman
Idiots
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May 2024 by Bruce Boedeker
Great people at the Pierce St Kingston location. Always professional.
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March 2024 by Felix J. Mora
High price but Great service ?
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March 2024 by Yehuda Ringler
Nice, professional people. The home visit was super convenient.
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February 2024 by james bazil
Great service and attention to detail took in my 4runner for cracked windshield and they called me 4 hours later for pick up. Installation was perfect, took care of not dirting interior and cleaning work area off. That was 3 weeks ago and windshield is perfect. Great customer service and very helpful when making appt and giving price. You can also schedule online and get price for your vehicle. Thanks
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December 2023 by Ian R. (IanTheKid)
My mother had a crack in the windshield that needed to be fixed asap. Well, that didnt happen because they cheaped out and had incompetent delivery people who delivered a scratched up replacement that wouldn't work so she had to take the car back without it being fixed... Very disappointing business
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October 2023 by Samantha Kubaugh
I called safelite to see why they charge the full $500 deductible (plus some) I have when i go through my insurance but when I don't go through the insurance they only charge $330...I got hung up on twice and put on a silent hold the third time. Very unprofessional.
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August 2023 by Tim Hall
They overcharge you did they charge you for things you don't even need it for your window
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August 2023 by Robert Yeager
Easy fast appointment set up! Was a chipped front window repair. I waited a short time. Less than that was quoted ?. Price was reasonable..
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August 2023 by Lilliana Rivera
I took my window to be replaced on Monday, July 3rd. Customer service was alright except when I called and asked for an ETA, and they told me 3 pm. It was 1:30 pm when I called, and then I got home around 2 pm for them to call me as soon as I got home for them to tell me my car was done when I had called prior. They told me 3pm.. anyways today July 8th as I'm getting out of my husband's jeep, I noticed a dent on the front near my windshield and my paint chipped, so I was confused as to where the dent came from, not even thinking about the window replacement and so my husband tells me to check the other side and sure enough the paint was chipped near the windshield... the worst place for windshield service... had I'd seen that when I first got my car back, I would have asked for a full refund or for them to pay for the damages they caused. Don't ever bring your car here for service the absolute worst.
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August 2023 by Crystal Besecker
Great service fair price amazing staff!
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June 2023 by Kimberly Mazur
Safelite sliced my head liner and now it is geasy and frayed. The gopro mount is not even centered. I go back to ask them to put it back up and they say go look at another one in a car lot because they're all like that! They were paid 713.59 and ruined my truck
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June 2023 by Susan Kahlau
Horrible customer service at all levels of the organization. I used this company because of their preferred vendor status with State Farm. 12 days from install and my windshield is not complete. Multiple calls and chats and I have not received a call back with a resolution. Called my agent and now have to have someone else to complete the job. Very disappointed.
