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April 2024 by Irene Kovacs-Donaghy
I went to this location a week ago to exchange a shoe I bought online and had issues with exchanging online. Gabby was the sales professional who helped me and did a fabulous job from beginning to end. She researched the issue and found a way for me to exchange and resolve my issue. All the while being patient and helpful. Thank you very much! Great customer service!
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February 2024 by paulo silva
Fire the manager, I should not be forced to give private information in order to do a return.Take my receipt take my undamaged item and refund me.I have rights, one of them is privacy, it's enough that Facebook already steals our privacy now I got a shoe store doing the same?Fire the manager!
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January 2024 by Sophie Antoinet
This is the first time I have left a negative comment in my life. but it was truly the worst customer experience I have had. Let me explain, when I pay for my shoes at the checkout, the saleswoman's computer turns off. However, the EPT was working and my payment went through. I tell her on my banking application that everything is good but she refuses to leave me the shoes that I had just bought and asks me to pay again, telling me that that same afternoon everything would be sorted. I decide to trust him and pay again. After that I had no news, I paid two for my pair of shoes and I had to go to the store again 3 days later to ask for a refund which I did not get! the saleswoman was absolutely not commercial, unheard of. no solution was found and no commercial gesture was offered to me! I had to talk to my lawyer to find a solution, which is absolutely not normal! If I have any advice to give you, don't trust this store and its sellers.
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July 2023 by Desiree Hollomon
Had something I liked for me this time. And they were on sale.even better
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July 2023 by Wanie Bee
Ohhhh I'm gonna luv a shoe experience if I have to clown around while in the store so be it!!! Shoes & pizza are my world. ?
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June 2023 by April Love
Got a great pair of sandals for 75% off.
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December 2022 by auciel anhedaunia
it’s giving best store in the mall
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September 2022 by Saria K L
MARKELL & CLARK WERE SUPER HELPFUL IN FINDING MY BIRTHDAY SHOES. It was a fast easy process a little hassle but it’s retail it comes with the job
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January 2022 by Nanette Reed
Every girl working in the store was so pleasant- from the Mgr who gave me detailed directions on where to park and how to find them in the mall to the girl who shared a list of styles that came in larger sizes and helped my daughter find something new and fun to wear.
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December 2021 by Katelin Phillips
I went in with an idea of what I wanted and Jordan was very helpful even when they were out of my size of what I wanted! She’s great!!
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December 2021 by Saria K Lasisi
MARKELL & CLARK WERE SUPER HELPFUL IN FINDING MY BIRTHDAY SHOES. It was a fast easy process a little hassle but it’s retail it comes with the job
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August 2021 by Parth Shah
They've nice collection of shoes!
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February 2021 by Tolulope Afolabi
If you are closing earlier or your employee is going on a lunch break, they should leave a note on the gate or window for customers. I arrived at 7.15 to a closed gate, left to go to MORPHE, came back and 7.40.... they are STILL closed. What is annoying is the fact that Google AND their voicemail says they close at 9! This is annoying especially when you drove in traffic to get to this store!
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January 2020 by Syeda Fatima
Sale at kop is going weel you get good deals
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December 2019 by Mary Konrad
manager gave me a fantastic deal over Black Friday shopping. received 70% off 2 pairs when it was only supposed to be for 1 pair.
