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“The BEST customer service! Everyone was so helpful, knowledgeable and flexible. Sam helped me with everything and didn’t make me feel rushed. She was great with my littles that I had to bring along with me. It was an incredible experience! Will definitely go back!”
“I come to Ralley House KOP every year and I was blown away this year. Specifically at the amazing customer service on the floor and at checkout! Sincere and Mahogany helped me find everything I was looking for and even went out of their way to call Collegeville to inquire about an item for me! I cannot wait to be back next year and I wish Sincere and Majogany all the best!”
“This place is awesome! I've gotten a lot of great personalized items and always made exactly as requested. If you want something cool and personalized, especially Philly themed this is the place to go!”
“If you can get passed the disorder of the store you will be able to find some gems. Great prices on shoes as well as sport type clothes ie sweats, shorts, hoodies, tank tops.”
“I went on the last few days of the end of the year where the customers are huge in number. However, the staff was extremely on their toes, ready to help and over all smart.Extremely friendly”
“I had such an amazing experience at this store during holiday shopping! I needed to know which coat was the warmest for an upcoming trip and needed to talk with someone who knew. Beth was so knowledgeable about all the coats and took the time to talk me through the options and select what was best. She’s amazing! I’ll absolutely come back to this store just because of her. She was so pleasant, even during the holiday madness. Thanks again Beth!”
“Looking for the pink store not Victoria’s Secret. Faith was amazing! Helped me find the RIGHT bra size after what I thought was my size was unavailable. She encouraged me to try it on and gave feedback about the fit. As a new mom who has just recently stopped nursing, my size changes regularly. I was enamored to have someone like faith help me. THANK YOU SO MUCH!”
“Excellent customer service. We were looking for a hat in a specific size. Although Lids didn't have it, they suggested another store and then to bring it back for customizing. This is what we did. Lots of options to customize. Reasonably pitched. Took 5 minutes.”
“The guys at Victus are great. They spent time helping my son pick out the right bats. The facility is top-notch. If you are looking for a wood bat don’t go anywhere else. Pricing was really good too. Left with 3 bats and one custom(shipped free to my house)”
“4.5 ⭐️
My son and I first went to the plymouth meeting location to grab him some football cleats since it's his first year playing! I asked the guy in the shoe section to help. Explained what we needed. He didn't seem like he wanted to help what so ever. He actually seemed pretty miserable. Also, this location did not have anything in my sons size, so he couldn't even really try anything on even if we needed to order online.
Let's move on over to the king of prussia location, AMAZING customer service in the shoe department from Shamus and Titio! Those 2 boys deserve a freaking raise! They were so kind and helpful, and being the single mom that I am, they helped and answered and suggested everything that I needed to know to be able to get my son the perfect pair of football cleats. We left this location with shoes in hand!
The only reason I didn't give 5⭐️ is because a lot of the shoes at both locations were out of stock. This also happened when we went to both locations looking for basketball shoes a few months ago. ?”
“The store was nice and clean, I really liked how nice all the staff was especially the manager….. it also made me very happy to see a Muslim working in the store….. definitely will visit again!”
“I wish I could rate 10 stars say this store in the center one day and when I tell you they have the customer service on lock believe me employees are crazy friendly and do anything and everything in their power to help i was looking for some training clothes for hockey to wear around the rink and to workout in the employees went over and beyond to help me out also the clothes themselves are the comfiest and most predictive I have ever worn out of any brand other then maybe some exclusive hockey brands also picked up a quarter zip for work which is so comfortable my only minor gripe is It has holes in the bottom near the end of the sleeves I guess it’s some type of fashion thing wish they had some without the holes also signed up for the vip membership which is also very helpful and was to navigate don’t know if the employees were extra helpful because I said I work in the center but it’s an amazing experience also I think that they should definitely add shoes to there portfolio I would definitely buy them definitely recommend this store”
“I visited yesterday for a super big haul, as soon as i walked in i was greeted by staff. I can’t seem to remember her name, but the blonde woman in a white skirt that was assisting me was so sweet and answered all of my questions with ease. I didn’t feel rushed or out of place like some other people have said. Loved my visit ? my only concern is how many times we had to check out our online cart due to my size not being in store, but it’s not anyone’s fault— i just thought i was done and before i knew it, i was ordering another item. Deff stop by ?”
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“I’m from out of town. Came 3 hours early due to trip plans changing. Joe M greeted me immediately and said he would do his best to accommodate me. He ended up going out of his way to get me in and get me into a new driver. Super informative and fun to talk to. It’s not even close this is far and away the absolute best experience I’ve ever had with a golf store of any kind! Thanks Joe!”