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March 2024 by Garrett Fawber
Dewey — so professional! World class assistance! Wonderful experience
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December 2023 by Dan McCarthy
Stopped in for a pillow in August and a second pillow tonight for a good sale. Super helpful staff both visits, pillows are great.
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November 2023 by Ketan Patel
The gentleman who helped me, was very professional. Took the time to help me decide on a mattress and pillow.
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September 2023 by Jesse Padgett
The beds aren't self-explanatory, so you have to get information from a sales person. Mine left me on a deflating bed while he went to help 2 other customers. They also don't have prices listed, so I left very uninformed and unimpressed.
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September 2023 by Jennifer Ogdin
Jeff asked all the right questions before taking us through the selections. He wasn’t trying to just sell and make a sale - he worked very well at selling us on the right bed for us. We chose the C4. Jeff took the time to apply appropriate discounts and made the check out and financing process stress-free. Thank you to Jeff at KOP Sleep Number for an easy and successful shopping experience.
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September 2023 by Marilou Doughty
The staff always make things easy! I have been a sleep number owner for years an was in to get new pillows. I love everything I ever buy at the store. I highly recommend buying a bed ~ best purchase I ever made!
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November 2022 by Laura D. Rivera
I was sold by this store a traditional mattress alternative that was supposed to provide a premium experience and last longer (at double the price). Instead, the bed has failed only 7 years into ownership, and instead of a slow decline like a traditional mattress, I am left trying to sleep on a deflated bag on top of a hard foundation with no help from the manufacturer. Very disappointing. Do not buy from this store.
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November 2022 by Antonio Alfarano
I purchased a mattress here in 2015. Tonight it failed and cannot be reinflated so that I have somewhere comfortable to sleep. Moreover, I have found out that the 25 year warranty I paid a premium for isn’t really what I thought it was. I wish I had thought through the risk of this type of bed (poor first impression of Sleep Number’s customer service notwithstanding). I would not recommend this store/manufacturer/type of bed.
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November 2022 by Laura R.
I purchased a mattress here in 2015. Tonight it failed and cannot be reinflated so that I have somewhere comfortable to sleep. Moreover, I have found out that the 25 year warranty I paid a premium for isn't really what I thought it was. I wish I had thought through the risk of this type of bed (poor first impression of Sleep Number's customer service notwithstanding). I would not recommend this store/manufacturer/type of bed.
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September 2022 by B S
Courteous and professional staff. Holden, Ryan, and Gina were very knowledgeable and wonderful to work with.
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August 2022 by Ivan Cavenall
The staff was extremely friendly and knowledgeable regarding the pairings of our sleep needs to the best sleep numbers and products. Jeff was fantastic and provided awesome customer care! My wife and I couldn’t be more satisfied with our purchase! Thanks!IGC
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May 2022 by J B
A wonderful experience. Salesman was knowledgeable and let me quietly make my decision without a sense of rushing me. Love these beds.!!
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March 2022 by Benjamin Paget
Nice store and helpful staff. Definitely recommend test driving mattresses before buying.
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February 2022 by Carl Iadipaolo
Great experience! Gina was extremely helpful and knowledgeable. She made sure we selected the bed that met all our needs/ desired and helped us navigate the best price. I would definitely recommend that store and Gina in particular to family and friends.
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February 2022 by S Woods
Was shopping for a new mattress and stopped in. The female saleswoman was incredible. Took time explain the difference in mattress types, firmess, cost differences, etc. She was very professional. I would definitely recommend shopping here if your looking for a new mattress/bedding. A huge variety of beds/mattresses, frames and a friendly, helpful and knowledgeable staff.
