-
November 2024 by Cathy Zhou
Dewey was an amazing Sleep Genius, so knowledgeable and helpful ?
-
November 2024 by Cindy T
We had a fantastic experience with Dewey in the KOP location. He is a sleep genius FR. 5 stars for my man
-
October 2024 by Chris
My wife and I were recently in the market looking for new mattresses and wound up going to KOP mall to check out all of the mattress stores on Labor Day weekend. We tried Tempur-Pedic, Purple, and SleepNumber in that order. When we first went to Purple we met Lauren who is one of the Sales Managers at the KOP location and she was great but understood my wife and I were making an investment in our sleep. She had us try out all of Purple Mattresses options and we were pretty sure we’d be coming back but we had to try SleepNumber before making our final decision.
Ultimately we came back to Purple and decided to go with their mattress and bed platform as it suited us best. Lauren got us all set up to have the mattress and bed frame delivered, the process was pretty easy and she wasn’t pushy at all which we both appreciated. When the bed and frame was delivered we were expecting a couple of the purple gadgets we had seen so many people online get that we didn’t. I reached out to Lauren a couple weeks later and explained that we were looking forward to getting those and she immediately sprang into action and had a little Purple goody bag delivered to our place in a couple days. She is amazing, she is quick to respond to any questions you may have, she isn’t pushy like most sales folks especially in the mattress business and she truly believes in the Purple product. If you are in the market for a new mattress to help you sleep better, feel well rested and recovered (I am in construction so that’s highly important to me) I would suggest Purple all the way. Also, if you’re looking for someone who truly cares about your needs, ask for Lauren, she’s literally got your back!
-
October 2024 by Victor-Kevin Quiambao
KOP location is great. Low pressure, great assistance and knowledge. They didn’t mind us taking our time. It was a great experience overall. The staff was awesome, especially Dewey, who helped us from when we entered in to the showroom, through out the choices and purchase of our new mattress.
-
October 2024 by Melissa Kaufman
Dewey was very informative and friendly. Great customer service.
-
October 2024 by Kelly Wissler
Dewey was amazing! Super informative and personable. Highly recommend
-
October 2024 by paige bonin
My fiancee and I stopped into the show room to take a look at some pillows. All the workers, especially Dewey were extremely friendly and helpful in assisting us in determining the best pillows for each of us. When we need a new mattress, we will be back!
-
October 2024 by Jude Slowik
Excellent customer service! That place is a lot of things but dusty isn’t one! We love this store and if you’re flinging to purchase a mattress at KOP it’s gotta be here!
-
October 2024 by Tanya Ibrahim
Dewy was amazing and helpful.
-
October 2024 by Akash Kanneganti
Dewey was the man! An excellent person who walked us through everything
-
October 2024 by Esad Ulker
We had some much fun Dewey. He took us all around showroom, made us try all the mattresses, and no pressure!!
-
September 2024 by Steve Nilson
My wife n I just happened upon this store as we were school shopping. Eric was extremely helpful and knowledgeable about the products! We bought a pillow for the wife and we deciding on a mattress. Thanks again Eric!!
-
August 2024 by dina mcgranaghan
Dewey was terrific to work with -from start to finish -so helpful and informative-he helped my husband and I make a decision on which mattress worked best for us, considering comfort and budget -highly recommend asking for him if you are interested in purchasing the purple mattress at the king of Prussia location ! Thanks Dewey !
-
August 2024 by Brad Adam
Everyone was so helpful
-
July 2024 by Ben Henry
Dewey was great! Will be back
