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March 2024 by ArtisanClay
Love my groomers here
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February 2024 by amber weiss
never taking my dog to get groomed here again. she came home with small/large scratches all over her body that turned into scabs a couple days later. they were too agressive with brushing or washing. there was no allergic reaction, they probably brushed her too hard. i dont know what happened they told me my dog behaved well.
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February 2024 by Constance Callaway
Tyler has been the only good groomer here. You won't get what you pay for so don't waste your money
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February 2024 by Janet Doran
They always have all the food for the two kitties I have❤️❤️❤️❤️❤️
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February 2024 by Véronique Maucor
In addition to the varied choice of animal products, they allow associations dealing with dogs for adoption to come and present them in the store. Very nice!
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January 2024 by Christopher Ross
Everything you need for pets.
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January 2024 by Mark Mcleod
We deal with the pet hospital and
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January 2024 by Taylor Elliott
DO NOT USE GROOMING COMPLETE UN EXPERIENCED RUDE AMATEURS! Nicole and Melissa in grooming lacked skill and professionalism. Was quoted 77$ for service then at drop off was told I have to pay for a “ defurminator” I refused a defurminator because of vet and many other real professionals are against it due to injuries and the fact it cuts top coat plus it wasn’t needed because she’s not a heavy shedder in winter. They did it against my wishes and tried charging me 140$ ! My dog has patches throughout her coat, her paw pads were not trimmed, and they shaved one leg not to mention they gave her back still wet ! And tried to argue they have so many years of “ experience “ what a joke. If it wasn’t for Jake actually listening to my concern and seeing the damage I would of lost all respect for petsmart.
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December 2023 by Alondra Zavala
Horrible Do not let "Lauren TwentyFiveLbs E" groom your dog. Suggested to acquire package to work easier around because my dog's fur was matted due to her having to wear a cone agreed to the package to help but left her patchy, didn't notify of any other extra services done to my dog until after, and didn't even ask if I was okay with it. My dog's eye was shut closed when coming home and got an eye infection while at the grommers. Nicole, the store manager, was too busy to come and deal with the matter, so she instructed one of her coworkers to do so and provide me with a free eye solution, this did not solve my problem. Simply awful customer service and experience. If you care about your fur babies do not, bring them here.
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September 2023 by Penny Dunyan
The staff is warm and caring and obviously love what they do. They take great care of their customers and do a wonderful job
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August 2023 by Amanda Waldt
They refused to sell me my dogs prescription food because apparently his prescription card expired over a year ago and I wasn't aware...but they have sold me the SAME EXACT FOOD for the past YEAR! I've been going there and they never brought it to my attention before, until my last visit there. So I couldn't even buy the food because I had to get his vet to fax over an up to date prescription which had me wait too long I ended up leaving with nothing. So I had to feed my dog something else (I hope this didn't cause issues on his health). My dog has been on the same diet for over 2 years, they could have looked into my account and see in my purchase history that I've been buying the same exact food, even when the prescription was expired! I don't know the names of the 2 that poorly handled my issue, but the one was a dorky red headed cashier, and the other was I believe the manager, younger kid with a beard.
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August 2023 by Ben Loukota
I mean, I just stopped at the stop sign outside of it, and google said I was there. Would have given 4 stars for the intersection, but the turning lane was labled in an odd way and some guy in a F-150 cut me off.
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July 2023 by Active Life
I placed an order for BOPIS. When I came to pick up my order, the lady told me that my order was cancelled. I told her that I never received an email regarding the cancellation. I also told the lady that it was not even past 3 days of the pickup. The lady was nice enough to fill my order again. When she gave the order that she just filled to me, I didn't think I should check. So I never checked until a few weeks later. When I finally reached to the bag (my order), I realized that she did not include 3 of Milk-Bone GravyBones Dog Treat All Ages - Chicken, Beef, Liver, Bacon and 3 of Milk-Bone Dog Treat All Ages - Original. I was upset that I didn't get all of the items that I ordered. I didn't feel like going back to deal with the hassle and the chaos at the store. Anyway, lessons learned. If I am going to come back to the store again, I will make sure I will check each item before I will leave the store. Frankly, I don't think I want to come back to this store. It was not a good experience for me.
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July 2023 by Michael McSweeney
Should be Zero stars. Grooming department is unprofessional and zero people skills. Had an appointment for grooming but rabies vaccines expired 2-days earlier. Vaccines are with Banfield which is PetSmart so why didn’t they know my dog needed a rabies vaccines? It is always something with their grooming department. They need to know how a business runs. Corporate establishment that doesn’t care about who they hire.
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June 2023 by Joe Canuso
Had an online order. Was told by an employee to wait over in a designated area. That employee then left for the day, and I stood there without being helped for about 10 minutes, watching other customers get rung out as I stood and waited for my already prepared online order. Terrible customer service. You don’t tell a customer you’re about to help them and then leave for the day. Awful.
