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March 2024 by natalie phillips
Very friendly staff in the AM when my family and I running late it’s a perfect breakfast and everyone is so kind and fast paced. You guys are doing amazing keep it going!
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March 2024 by Joseph
Hell no! The manager (a tall black man whit no hair in his head) a have a serious anger problem. He yelled at me through the drive thru, telling me that i was lazy for not going into the restaurant for the food. Someone needs to tell him something, i wonder how he treat the other coworkers! (The photo its fake, i take it from google but) The way he yelled at me was unfair, it was almos 10 of the night, who can know when the main door its open or no, why he just can say: came to the door, he yelled me like i was like his prissioner in a prisioner camp or war. What that heck, thats why i told him, whats wrong whit you guy when i enter into the restaurant, not less not more that what happened. I think that he forget to take his pills for anger. But the food its good. Thats all, i cant save this in my feelings, im tired to be treated that way!
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March 2024 by Gr Books
If you guys don’t have nuggets then don’t have them as an option on Uber eats. We ordered twice in one night trying to get chicken nuggets and they completely ignored them on both orders and never said anything we only got fries and a drink and the main portion of our meal was just not
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March 2024 by Diana Dalasio
Horrible Service, Bitter Coffee, Tiny Egg McMuffins, and Unprofessional Service! Worst McDonalds experience I have ever had! After having a stressful time getting a fasting blood test at Lab Corp, I went to McDonald's for a quick and stress free breakfast with my parents. Usually I don't have a problem at this location but today changed my mind for good.Today, this location had an issue with their ordering system and registers. The ordering kiosks were all closed, the CC system was down and they were only taking cash which was OK since we were paying with cash. When we came in the manager on duty was writing down customers orders on paper to give to the kitchen staff, taking the cash payments and correctly handing out customer orders. All seemed OK with the customers before we ordered.When it was our turn to get waited on, the manager on duty had to go to the drive up window and another worker took our order. We had an easy order, Two Egg McMuffin Meals one with a small coffee & one with a medium OJ and a Sausage McMuffin Meal with a small coffee. Not hard at all and easy to remember but this worker couldn't confirm with us what we wanted and relay this information to the kitchen staff correctly. She didn't write anything down since she was trying to mentally remember what we got and kept getting everything wrong saying we wanted something different than what we asked for or she couldn't remember what we wanted.After about 5 times telling her what we wanted, she seemed to get it right. However, that was not the case, they kept getting everything wrong. Three times the kitchen staff tried to give us the wrong meals, while forgetting the hash browns and our drinks. When we tried to tell them nothing was right, they said we didn't order what we did and that we didn't give them enough money which we did. Two of the workers get quite mad at my Mom that she wouldn't accept the wrong meals. They said to her just take them it's close to what you wanted just to get us out of the way since the line was backing up and people were getting upset with the holdup. She had them try one more time to get the right meals and eventually we got our meals (after they said we had the correct stuff) but when we opened the bag, everything was Sausage McMuffins Meals.In defeat we just took the wrong stuff because we were hungry and we wanted to get out of the place. Everything was terrible! The Coffees were so bitter because they barely put in any cream and sugar and they wouldn't give us any extra creamers when we asked. The Sausage sandwiches were small and the muffins were hard and sausage was super greasy! Hash Brown were cold too! Yuck!While we were eating I saw the same thing happening several times! Many of the customers were getting the wrong stuff and the staff was rude too!!! I understand you are all trying to get orders out without your ordering system but it's not a reason to be rude and nasty with your customers! It was all a Hot Mess! Lots People came in and got so frustrated they walked out! This location needs help and learn how to work out of the box when things don't work as they should!
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February 2024 by F
Fast and friendly service in the drive-thru during breakfast. Staff were great and food was hot.
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February 2024 by Chris Mundiath
Missed order notes on Uber eats. Didn’t even give me a straw. Tell your employees to pay
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February 2024 by Teresa
It's 8:30 a.m. and it's filthy inside. Can't imagine what it will look like in a couple hours. Had to clean the table and seats. There wasn't a clean space or floor to be
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January 2024 by Rap Again
Tgw fries were really salty but crispy. I went thru the drive thru. Staff was friendly.
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January 2024 by Robert Crail
I walked into McDonalds and stood at the counter and was ignored by the staffThen a red headed women walked out from behind the counter and walked past me and started cleaning in the dinning area .Then a women walked into the restaurant and the same red headed stopped lwhat she was doing and offered her service .I asked her " Are you ignoring me for a reason? I have been standing he for 10 minutes.".Her reply was ", Use the Kyoss 'She then took my order got it wrong and started to argue with me over a drink that I paid for and she refused to give me the cup .The food was under cooked the service was insulting .Next time I'll go to Burger King
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January 2024 by Robert
Stood at the register for 10 minutes while the staff ignored me .When another person walked up to the the counter she was greeted immediately .It was obvious that the employees at this McDonalds don't want me business or didn't like the way that I look .I had to make a semi scene to get served ; and while being served this red headed women started arguing with me a soda that I paid for and a cup that she refused to give me.Wow ok Burger King is down the street .
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January 2024 by G. Jones
Quick service, food exactly as ordered.
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January 2024 by Hamza Ali
Wow 9:55pm on Saturday Jan 20 the bigger girl at the drive thru had the worst customer service! She forgot my fries and then she had a whole attitude when I asked for them and paid for them. Asked her for ketchup and gave me 1 packet. 1 packet of ketchup. Are you kidding me when this McDonald's becomes ghetto?
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January 2024 by Bettyann Dilworth
Only stop once in a while in king of Prussia, Poor service: Employees have bad attitudes: when going through drive thru employees, practically toss your bag to
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January 2024 by Steven Moran
This place has gotten way better in the last few months!
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December 2023 by Riley M.
Customer first in all senses, will go out and do anything you possibly need and then some. Much more than you can ask from any other fast food joint