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February 2023 by katie maxey-brock
I almost always shop Loft for work clothes. I was traveling for work and thought I'd pop into the local Loft because they were having a good sale. I was sadly disappointed in this specific Loft store. I walked in and a sales associate barked at me, "those are not for sale". She was a referencing a rack that was right at the entrance to the store. I looked at her a little in shock (I've never had anyone bark at me in Loft before) expecting an explanation and was given nothing. There was a second store asaociate folding clothes while having a really loud personal call on her cell phone. I found a few items and took them to the dressing room. It was a mess with clothes in almost every dressing room. Items were scattered across the floors and benches while 2 of the rooms had signs saying they were out of order. I went to check out, and the girl was relatively pleasant. All 3 girls working at the store were not dressed in Loft attire. This is the only Loft store I have ever seen associates wearing other (non-professional) clothing.I gave it 3 stars because I love Loft clothing, but I will 100% not return to this location.
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April 2022 by Desiree Hollomon
It was ok. Couldn't find right size had to order it. But they have nice things
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April 2022 by Dorothy Copeland
My sister purchased a pair of pant from the one in Springfield mall but when she got home the zipper was broken so we went to KfoP a d returned them and found the same pair without a broken zipper.
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June 2021 by Toni Walker
Great sale
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August 2020 by colletta roberts
Kristen (385476) approach me the minute step in the store. If need any help please let me know. Kristen was very friendly, personable, kind, knowledgeable, fashion expert on petites sizes and all styles. I was in a very clean changing room. As soon had Ann Taylor clothes on Kristen give gave me assistance ASAP, while looking in those mirrors. Kristen would go out and find exactly what I needed. Kristen would always offer get the right sizes and style with me. All the staff so sweet and personable, while having the emergency weather alert going off because the big storm. During check out time everyone was so pleasant. I can’t wait to go back !!
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March 2020 by Enes Zimmerman
Stopped in today and saw a fabulous sale. Two bags full to the brim were dangling from my arms when suddenly a lovely lady behind the counter offered to keep them until my husband picked me up four hours later. What a blessing. I must have exchanged short conversation with the entire staff and each one was a sweet as can be. Will be returning soon!
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January 2020 by Diane Campanile
Staff was pleasant. Awaiting the return of my favorite trousers!
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June 2019 by Lauren Wennell
Super friendly staff. Thanks for providing an option to donate to a charity upon check-out!
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June 2019 by Maggie Effinger
They never offer assistance. Your hands can be filled with piles of clothing and no offer for a fitting room...
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April 2019 by Aashay Tambi
Nice place.
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December 2018 by Bernedette Walser
Nice shop
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September 2018 by Tanya Yoder
Beautiful clothing just little pricy
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August 2018 by Asha Advani
Good deals but racks can get a bit chaotic and messy so things are harder to find. Quality is decent.
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November 2017 by Amir Omidi
Woo loft!