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September 2024 by Roberta Straff
Love this store. Everything was so beautifully displayed and Michelle the sales associate was so knowledgeable and fabulous to deal with?. Everything is fabulous
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September 2024 by Wolf
I am beyond happy with my experience at this location!! The store was clean, plenty of friendly employees, excellent customer service from Brandon, and I felt so at home. Loved that they had my size in-store and the whole process was so quick and easy. I wish every J.Crew location was like this. 10/10 would visit again and this trip renewed my love for the brand!!
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August 2024 by Heidi Regent
This store is an absolute gem for customer service. My clothing was placed in a dressing room. The staff checked on me. They were polite and helpful. Top notch customer service, with great quality and cleanliness.
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July 2024 by Alexander Whit
Nice, clean store. Very fashionable pieces available. Friendly associates too!
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October 2023 by pee gee
Was met with the most lovely retail experience here last week. Having worked in the business for years, I love when people bring joy and energy to the work they do. I've got another exchange to make. And while the Walnut St. location is miles closer, can absolutely justify the trip out to KoP.S/O to Shirleen
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July 2023 by Alison Sehring
Amy was amazing. She is extremely knowledgeable and helpful!
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February 2023 by Lisa Mitchell
I was upset over my discount that was not applied... Until I called several times to fix it... ?
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November 2022 by Lynne Westbrook
Ordered for store pick. Took days. Checked and no item. No notification. Charged my card and no one knows where it is or how to refund! Shame as I do business with J.Crew in a regular basis.
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October 2022 by Jessaley Stercula
There was no customer service. There were plenty of employees around just no customer service. I was shopping with my 3 kids and could have used the help. The older man at the counter was rude and annoyed the entire time I was checking out - even though my children were standing with me very well behaved. It was a bother for him to do his job. Did not get any warm and fuzzies from this visit. Actually stopped the sale process and left.
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October 2022 by Over Aguilar
A very interesting and very beautiful place
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October 2022 by Judith Haven
Fine clothing
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October 2022 by Arthur Mitchell
The sales associates at this location were very friendly and helpful.
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September 2022 by Kim P.
Returned a pair of boots in person and the sales associate found me another pair while I was there...on sale. My associate had a great personality even though the store was super busy.
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May 2022 by Josh Bienstock
Maurice helped me size the perfect suit. Cara was super nice at the register
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May 2022 by JS
There was no customer service. There were plenty of employees around just no customer service. I was shopping with my 3 kids and could have used the help. The older man at the counter was rude and annoyed the entire time I was checking out - even though my children were standing with me very well behaved. It was a bother for him to do his job. Did not get any warm and fuzzies from this visit. Actually stopped the sale process and left.
