-
April 2024 by O Rath
Poor customer service. Did a return via Afterpay, the “supervisor” didn’t even know how to process nor did I get a return receipt so hopefully it will return to my account just fine.
-
December 2023 by Tracy M.
Never buy from finishline unless you are willing to get robbed without a gun. It was the week before Xmas I never received my order. After several calls of holding on for two hrs at a time and emails not responded to I was told their system shows package was delivered already. I explained I don't have any package they said they couldn't guarantee re shipment by Xmas all they could do was issue a refund but that would take days and it would be after Xmas. Reluctantly I agreed but then that never happened so again the numerous 2 hr hold phone calls and e-mails were done again only this time I was told with no explanation their back office decided they weren't giving me the refund because the system said the package was delivered. They even emailed me a refund email from the recorded initial call offering the refund. They refuse to allow me to speak to their back office and said they would notify them I don't like their decision not to refund me and ended the call. This company is disgusting thieves and I will be reporting them to the Better Business Bureau & my credit card company
-
December 2023 by Kiesha Pennington
Bunch of kids working waiting for forever for someone supposedly looking for a size my son asked for it took so long I asked were they looking? Because it was plenty of workers standing around.. so a male associate asked if we needed help I said were waiting. So the young lady says with attitude driques looking . THATS WHEN I DECIDED TO LEAVE POOR CUSTOMER SERVICE.. IM ALSO CALLING CORPORATE ABOUT MY EXPERIENCE,SAD KIDS NEED JOBS BUT MAYBE MORE TRAINING!!! ILL SPEND MY MONEY ELSEWHERE HORRIBLE
-
October 2023 by Julie A
Very nice clothing and sneakers
-
September 2023 by Alex Tornabe
This shoe store is not friendly. The workers feel very judgmental and biased toward you. They discriminate against you if you want to buy multiple pairs of shoes and ask what im going to do with the shoe. This store is very petty
-
September 2023 by D williams
Had what I need
-
May 2023 by Lisa Furtick
It's ok not alot of choices
-
April 2023 by Nate “Hulk” Morales
Great selection and they honor military
-
November 2022 by Jon Moore
Great customer service!!!
-
October 2022 by Latanya Mcdaniel
They never have a great selection of items.
-
September 2022 by Julia Marcus
rude and unwelcoming environment. i had to go up to the workers who were laughing in the back to ask for help with getting a pair of shoes. when i needed a new size the worker rolled his eyes and dragged his feet. took about an entire hour in the store when i wanted it to be in and out. i absolutely did not want to give any money to the store especially after having to do so much work to get help.
-
September 2022 by Dung Nguyen
Poor customer service. I am so disappointed.
-
August 2022 by Jacy Y
Very disappointed service
-
August 2022 by sanja w
Didn't go here
-
August 2022 by ADAM KUZER (PHILLYKUZ)
Awesome!!!!!..great delivery
