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March 2024 by Gail Cooperman
Working with Kelly has been a great experience. She's clearly very knowledgable about EA products, manufacturing, design and layout. She's genuinely interested in making sure her customers are happy with every element of the shopping experience. After our furniture was delivered, she brought over the accent pillows and helped us re-arrange the furniture so that we went from liking our new living room to absolutely loving it! She gives her all and although she's very professional - she's adorable, too.
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March 2024 by Joan Esmonde
Can’t express well enough how pleased I am with the quality of the furniture I bought and the expertise of our designer , Laura Blaszczyk. Every penny I spent was totally worth it. I was lucky to partner with Laura, who understood the idiosyncrasies of a South Philadelphia row home, and who was able to show me exactly what I wanted, even though I didn’t know it until I saw it! She gathered pieces and made fabric choices that allowed me to select furniture for a living room and dining room in all of 20 minutes and it looks fantastic. My mother had Ethan Allen furniture and I know the quality because I still have some of her pieces. Everything is so well-made that I know my children will be fighting over these things when I’m gone. Every day my husband and I look around and we can’t believe we have such beautiful things. We really can’t thank Laura enough.
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March 2024 by Richard Wohlschlaeger
Just walking into Ethan Allen is comforting and reassuring. You feel that someone knowledgable and caring is in charge and can advise you for your needs and wants. Our experience with Laura Blaszczyk was such. Laura knew the inventory and was attentive to our particular needs. She would have come out to measure and suggest pieces to fit our place, but her in-store help was sufficient. We would recommend her and Ethan Allen highly.
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March 2024 by Linda DiLapo
Absolutely effortless experience! We are repeat Ethan Allen customers and couldn't be happier. Every interaction just gets better and better. We utilized Ethan Allen's design service and Kelly was very professional, knowledgeable and made excellent recommendations. She took our tastes and very limited space into consideration to design one fabulous sectional. It looks amazing, doesn't overpower the room and is so very comfortable. Scheduling delivery was easy and the furniture was delivered before the estimated date, which worked great for us. The delivery team was professional and efficient ensuring everything was placed properly in the room. The pieces are of the highest quality and craftsmanship. Exactly what we have come to expect from Ethan Allen. It's why we are repeat customers. Our new furniture looks great in our space and we couldn't be happier! Thank you Kelly and everyone from the Ethan Allen King of Prussia Team!
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November 2023 by Lisa Castanzo
Rylie is fantastic!! Highly recommend her as your designer. Great experience!
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October 2023 by Linda Powell
There were a variety of fabrics and frames to customize the sofa I wanted. The delivery was done in a timely manner and within the time promised.
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September 2023 by Shantelle Durbin
I had a great experience with Kelly Nowak. She is an amazing designer. She helped me design my master bedroom and I couldn't be happier. Even though we were on opposite coasts, she was always quick to respond, sent multiple samples, design drafts that took into account all the ideas and overall vision I had for my bedroom. She facetimed me a few times to show me textures and combinations to make sure it was exactly what I was looking for. It was a pleasure working with Kelly and I will definitely reach out to her when it times for another room redesign.
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August 2023 by Paula Birch
I wish I could have Kelly Nowak design every room of our new house - she's that good. When an abstract design pattern on a chair caught our eye in the local Ethan Allen store, Kelly worked with us to create the perfect living room area - something that was light and airy without being typical and boring. She accommodated our needs (financial and design-wise) and worked with us to get the perfect coordinating pieces. We are still adding finishing touches but already love our space. I highly recommend Kelly to anyone looking for a fresh new look for their home.
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April 2023 by S S.
We spent over $50,000 with Ethan Allen to furnish our new home. Our designer encouraged us to purchase the Guardian protection plan. We submitted a small claim within the coverage period and were not able to transmit the required photos through Guardian's website. after numerous back and forth conversations with Guardian we asked EA for help on several occasions The calls to the EA store manager went unanswered and we have given up trying to pursue the claim. I would have expected more cooperation and assistance from EA given that they convinced us to obtain the policy and certainly benefited from our purchase of their furniture and the policy.
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March 2023 by Wardman
We loved shopping at Ethan Allen. Our sale rep was great. What I don't like is the cushions. I wish there was an option for memory phone to help keep them plush.Yes - it was reviewed and we ordered firm. They just look sloppy after a few weeks and not as crisp as i would have expected with the price we paid. We have contacted the store and rep as well. We are thinking about having memory foam added to the upper part of the cushion (seat side).
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January 2023 by steven b.
Yes, they treat you with kid gloves when shopping. The issues come when, after waiting almost 6 months for the furniture to arrive, the quality is poor. They state in the sale that it's Made in the USA, but then you come to learn it's made in Honduras.The chairs we purchased are coming apart. They are very difficult to work with, so we have no recourse but to dispute via our credit card.Buyer beware.
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January 2023 by John Immerwahr
We always heard that Ethan Allen is high end furniture (which it is) but, until we went there we didn't really understand what you get for your money. Three things really impressed us. First, the furniture is incredibly comfortable. Second, you can completely customize the furniture with a huge variety of fabrics, woods, leg styles. Wow. Third, the customer support is incredible. We worked with fantastic designer Samantha Lutz (services are included in the price of the furniture). She came to our home, measured the room and made a computer image of where the furniture would go and what it would look like. We couldn't be more pleased with the result.
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January 2023 by Megan Ratwani
Cannot recommend Kelly Nowak at the KOP Ethan Allen enough! We initially consulted with her to design our very small family room off the kitchen that we wanted to be a cozy spot for our family to gather around the fire and watch TV and she was so helpful with getting that room put together that we also ordered a full dining set from her! We are so happy to have some quality furniture in our home and look forward to designing future rooms with her once we complete some home renovations!
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December 2022 by Priya Panchal
We had a great experience with Ethan Allen at KOP when we bought our bed set! Our consultant, Rachel was such a tremendous help in the process and gave ample updates on when it would arrive. She even showed us some dining tables and sent samples of the finishes to our house for us assist in making a decision. Thank you! :)
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December 2022 by P Daniele
We recently moved and it was time to update our furniture. A friend recommended Rachel Pirolli O’Donnell from Ethan Allen, KOP location. Rachel was absolutely fantastic to work with. We can see why our friend raved about her. She is enthusiastic, has so much energy and you can tell she loves what she does. We needed to match some furniture we already had and Rachel, without hesitation, went to the furniture store we purchased from to help us select a coordinating fabric for our new EA bed. She certainly went above and beyond what was expected of her. She was always very patient, explained the different levels of fabrics and we trusted her design ideas. She was prompt in returning our phone calls and was eager to assist in finding additional items or make suggestions. She followed the purchase from beginning to delivery. I would highly recommend Rachel.