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October 2023 by J T
This is a Five-Star review.I walked into EuroHome (then Calligaris) 18 months ago, knowing nothing about the store, only the name (Calligaris) as a brand that I had heard about. At the time I had a simple problem to solve. We had a new apartment in a different city, with no furniture, and I wanted to start furnishing it. I was looking for a dining room table. I had photos and architectural plans.These lovely people at Eurohome (specifically AJ and Drew) and helped me think through what my husband and I needed… how big a table, where should it sit within the room, what sort of table we wanted. This discussion migrated to what our design preferences were, and what would look well in our room, what sort of look, comfort, and feeling we wanted. Gradually we began to talk about other furniture. The team never pushed, never inserted their ideas over ours, were very patient, and allowed us to slowly develop a design strategy. The design services were a part of the customer experience.Over the last year and a half, we continued buying furniture from EuroHome. We have been delighted with each and every piece. There were hiccups… I changed my mind with the fabrics the night we chose them, and we redesigned. The 2nd round, one fabric was discontinued and so we redesigned. There were so many options the major issue was what to choose. There were always wonderful choices. The 3rd time was the charm. The pieces were gorgeous.Our buying occurred in groups. We did not get all at once. But beyond the dining room we moved to the living room and the bedrooms. We tested the waters and slowly came back and bought more. The furniture came from Italy, so often we had to wait several months for them to arrive. The team was on top of the items, and they followed through from the making to boxing to shipping to delivery. Again, Drew and AJ and Sandy and Anna were lovely and each and every one of these folks was helpful in the process.With the sure-footed design backup and the multitude of choices we have an apartment, that we feel is unique to us, fits our preferences and lifestyle, and is gorgeous. The folks at the store are expert at what they do, and work with their brains and their hearts. Thank You AJ, Drew, Sandy and Anna.
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October 2023 by Alma San Gabriel
There was a hiccup on my order but AJ and Anna totally handled it and responded so quickly. AJ even came out to my house to address it and gave me a really good win. I am really really happy with the couch. The best couch ever!
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June 2023 by Priyanka
Great service and choices! Drew was very knowledgeable and friendly.
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May 2023 by M S
I purchased furniture for my home at EuroHome in King of Prussia, PA, and it was truly a world class experience. I’ve always dreamed of having high quality, contemporary furniture that would be both stunning and comfortable. EuroHome gave me that opportunity with their amazing selection and the expertise of their interior designers. Also the owner, AJ, has incredible knowledge of every piece they represent and helped us every step of the way to ensure we were getting both the look and the feel that was perfect for us. I trust AJ and his team want us to be satisfied 110%. Even when we had a minor issue with one table, they bent over backwards to make sure it was rectified. I love the way my house looks now. My home has a clean and contemporary chic look - everyone that comes to my home compliments our furniture. I would highly recommend AJ and EuroHome for anyone looking to achieve a high quality, luxurious experience from the furniture in their home.
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May 2023 by Sogol Baharlou
Deceptive business practices, extremely unreliable and horrible customer service!STAY AWAY!!!!We ordered a dining table in October, paid a deposit for half of the price and was promised that it will be delivered between 16-20 weeks. March 3rd (5 months after) Anna which wasn’t even our sales person called and claimed that it arrived in country and collected the remaining balance Due. We waited a month for the delivery and no one even reached out. On April 3rd we reached out to them that we still haven’t received our table and they said it is out of our hands and up to our delivery crew.Finally the delivery company called and set the delivery time for April 18th. Upon delivery the table was extremely damaged on both the frame and one leg. So damaged that the mechansim to extend the table to become longer wouldn’t even work. We refused it and called the store and they said that they will come up with a resolution.They offered to give us the table they had on display in their showroom for now to use and order a new base and frame and swap them once our table comes. April 30th we stopped by the store and asked them about the table and the owner tells us that it didn’t make sense to order a new base because it would take so long and he is planning to give us the frame from the dining table in the showroom and he has only ordered one leg!!!! This decision was made without even notifying us.I told them this is not acceptable. We have already waited 7 months for our table and now we are getting a show room one that we paid full price for! They confronted us saying that they didn’t promise an exact date for delivery and that we are exaggerating the situation and that this is a partnership that they are losing money on as well!We asked them to write us an email and specify all the details of the deal and that they would get us a completely new frame and base and they (both AJ and Drew) assured us that they will send us the email.It’s May 1st (7 months after our initial order) we don’t have a table or any written communication from the owner on next steps while we already paid the full price for the table almost 2 months ago.
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April 2023 by Bailey Farrell
My husband and I tried SO HARD to purchase a bed from this company. Our experience when walking into the showroom and gathering initial information from AJ was excellent. After that, it was frustration after frustration. After a month or so of emails asking for follow-up, we were offered a "Design session" with Drew, which was essentially the same thing we had done with AJ in store. We were promised to be able to see actual prices (never possible to this point - always a red flag) within a week after this. 6 weeks, many emails and phone calls later, and we were completely ghosted. Even better, they have an automated email system that sends out fairly snarky emails like "Uh oh, are we no longer being considered?!" which just added insult to injury. We are desperately trying to consider you! You just never get back with us! I have no idea how this company is still in business, if people who tried this hard to be customers were ultimately unable to purchase something. Absolutely dreadful customer "service." If giving them money is this hard, imagine how hard it is to get service/help with products (as other reviews have noted). Stay far, far away!!!
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April 2023 by Jonathan S
My wife and I were so lucky to have the EuroHome Interior Design Team on our side. From the get-go, they were very responsive and helpful, and we feel like they helped us get exactly what we wanted.
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March 2023 by BEVERLY AUGUSTINE
Can we give 10 stars? When we walked into EuroHome Interiors (previously known as Calligaris) at the King of Prussia Mall, we had already visited nine furniture stores, unimpressed by the quality of the materials and workmanship we had seen in those nine stores. Entering the EuroHome Interiors showroom, we felt that we were part of something bigger than furniture shopping. Each piece is a work of art, a master of design and carefully crafted with the best of materials. We would like to thank AJ and Rio for their advice, knowledge and assistance in helping us make our selections. Nothing was rushed and it was without pressure. We spent about three hours there and experienced above and beyond customer service. We purchased the Tower table, ten New York dining chairs in taupe leather and four New York counter stools in grey leather. We decided to purchase high end quality once and not inferior quality multiple times. The investment is well worth it, as we experience the feeling of luxury on a daily basis. Highly recommend!
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March 2023 by Google user
Can we give 10 stars? When we walked into EuroHome Interiors (previously known as Calligaris) at the King of Prussia Mall, we had already visited nine furniture stores, unimpressed by the quality of the materials and workmanship we had seen in those nine stores. Entering the EuroHome Interiors showroom, we felt that we were part of something bigger than furniture shopping. Each piece is a work of art, a master of design and carefully crafted with the best of materials. We would like to thank AJ and Rio for their advice, knowledge and assistance in helping us make our selections. Nothing was rushed and it was without pressure. We spent about three hours there and experienced above and beyond customer service. We purchased the Tower table, ten New York dining chairs in taupe leather and four New York counter stools in grey leather. We decided to purchase high end quality once and not inferior quality multiple times. The investment is well worth it, as we experience the feeling of luxury on a daily basis. Highly recommend!
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January 2023 by HITESH PATEL
We Just Purchased our Dining Table. Drew was Sales Person. He was very kind and Polite and tried his Best to fulfil our needs. Must Visit Place..! Thank you ?
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October 2022 by Beth E
I am amending my review because Anna at the store now known as EuroHome Interiors , NOT CALLIGARIS anymore! Has responded to my calls and worked very hard to fix this mess Drew Hamilton has caused by avoiding us at all cost, not being truthful and hiding behind Anna. THANK YOU Anna!We have been waiting for a year for a repair/ replacement. Our contact with Drew at the KOP store has been frustrating because of the lack of follow through. Well it’s gotten to the point that we have to contact the North Carolina Calligaris to file a complaint. Let’s hope it will be resolved
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July 2021 by Joowon Lee
If you are serious about purchasing a top quality furniture, I highly recommend you visit this place.Without any pressure to buy, etc., AJ and Rio have been super helpful in explaining “furniture”, from a company background to a tiny bit details of materials used, and it not only help me make an informed decision but also allowed me to look at furniture in a different perspective.Also, being able to feel and experience Calligaris and Ditreitalia products in person was just an icing on the cake :)
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June 2021 by Lauren T.
Calligaris makes incredible high quality furniture and I can't recommend them enough! Amazing customer service - Rio and Aj were so helpful in ensuring we got the best bed for our new apartment!
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January 2021 by Dorothy Copeland
We were walking pass but it has beautiful item in the window. Nice place to drop some money.
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December 2020 by Jeffery Smiley
Selection is nice. Unique showroom. Def recommend a visit
