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February 2024 by Nelson Wynne
Burberry got the best store in East Coast
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February 2024 by LYNDA B.
Always shop there. Better than Philadelphia Mills and the others malls....
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August 2023 by ANTHONY PETTY
Yesterday was one of my craziest shopping experiences ever. I ordered a pair of Burberry sneakers online and had them shipped to the store once I got there they took me through the wringers. The Asian young lady asked for my receipts an email I showed them to her instead of bringing back the shoes she bought the manager. Now remind you I am in my job clothes which I work for SEPTA and also the general chairman of smart Union they wanted to make sure the item was mine so they wanted me to email the managers personal email which I refused. However As an African-American young man we need to start supporting our own businesses where we will not be mistreated. This is not the first experience like this and it won't be the last as I walk through King of Prussia Mall 70 percent of the customers were black we need to wake up including me.
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June 2023 by Feras Hajmohammed
Excellent transaction
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June 2023 by Nikki
Daughter grab her 1st expensive handbag. Saleswoman was awesome !
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June 2023 by Joy pettus
I purchased a waist bag for almost $1000, the colors ran together and the color of your clothing will rub off onto the bag, it's impossible to clean, if you try, the colored lines on the bag run together, don't waist your money, and the company won't honor this
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February 2023 by Tim Clarke
Great store. Great service. Great products.
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December 2022 by Eric M
The staff were great and enjoyed my visit however the store is largely lacking some of the details you’d expect. For example no refreshments and no cedar balls available for a relatively expensive cashmere sweater purchase.
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October 2022 by Rich & Christine Cluelow
Beautiful clothing.. and were not waiting in line to enter store.
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September 2022 by David
Very nice and accomodating employees. Obviously expensive luxury brand.
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June 2022 by Tasha Murray
Great staff!!
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June 2022 by Tom Melfe
I've bought many items from this Burberry location and I'm never disappointed. The staff are very welcoming and helpful.
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June 2022 by Atmaram. N. Gangaram
Poor inventory
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June 2022 by Jonathan T
Went here to buy my Fiancé a purse, and the service was spot on. Our service representative was kind, professional and offered us some water while we waited for the gift to be wrapped.
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May 2022 by Matt Young
This is absolutely the worst customer service experience i have ever had in a store. I tried to make a return and the manager, Vera, treated me like a criminal. She never once apologized for the poor service her and her associates gave me, and questioned me about my purchase history for fifteen minutes in front of gawking customers. I will never be back. If you want to spend go to the Louis store down the hall.
