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November 2024 by David Stagliano
Roxana Hetzel provided exceptional service and was great to work with in purchasing the first of what most likely will be many Breitling watches.
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October 2024 by Ryan Boari
The folks at Breitling in KOP were incredibly hospitable when I went in to look for a watch. They made it a great and really fun experience. No pressure or tactics, they just truly wanted me to walk away with the watch best for me. Melissa and Lindsay helped us and and are just incredible people, very nice, friendly, and helpful people.
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October 2024 by Katie Rutherford
John ,Lindsay ,Melissa and Roxann are absolutely incredible! They helped me surprise my husband with the watch he’s been wanting for year ! The experience was exceptional!
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September 2024 by Pamela Flo
Joyce is THE BEST!!!! I bought over 15 watches from her and she is First Class!!! 5++++++ Stars!!!
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September 2024 by Brendan Davis
I recently purchased a Super Ocean from Breitling online and had it delivered to KOP Breitling. A watch I have had my eye on for a while and my first luxury watch purchase. I would expect when you spend $6,000 on a watch it would come with a whole different level of customer service. Well, when I walked into the store I said good morning and that I was there to pick up my watch. I was asked for my ID then the gentleman went in the back and brought out a square cardboard box. I stood very excited waiting for them to grab a box cutter and open to the box. Instead, they grabbed a black bag put the cardboard box in the bag and sent me on my way. Very confused, I walked out but didn’t get far as I started to think what if it’s not the watch that I purchased. So I went back and asked them to unbox it for me to make sure it was what I purchased. Once returning they were more than happy to unbox it for me and the lady even set up the extended warranty for me.
Should they have even let me walk away without letting me look at it first?
When I first saw the watch I was in Atlanta 2 weeks ago at a Breitling store and they were up my butt to buy this watch. They offered Champagne and the red carpet. I should have had it sent to the Atlanta store. I would have had better treatment.
KOP Breitling, you need to do better on your customer experience and service!!!
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September 2024 by Joseph Jacobs
Joyce was great !!
Super helpful and great to work!!!!
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September 2024 by John Daly
Joyce is a consummate professional.
She was patient with my initial inability to get to the K of P boutique.
She promptly sourced a Super Ocean for me, and provided Champagne to boot.
Kudos!
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August 2024 by Tracey Mack Sanchez
Joyce was very helpful and knowledgeable! I was able to send her photos of my watch and she provided instructions on helping determine me what I needed.
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August 2024 by Manuel Ezequiel Jimenez Tallone
I was at the Breitling Boutique at King of Prussia this week, the experience was amazing. I was just watching some beautiful watches, I felt very well treated, all the people who work there are very professional, they were very patient and showed me many watches. Finally, I bought two of them, they are beautiful. Thank you very much Lindsay for your patience, you are the best!!
Breitling Boutique at King of Prussia you guys are awesome!
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July 2024 by Israel Thaler
I'm thrilled with my experience! The quality is outstanding, Lindsay and the rest customer service team was excellent. Highly recommend if you're looking for stylish timepieces with great service!
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July 2024 by Evan Finkelstein
I’d been loosing for a particular watch. Lindsay was professional and friendly and was able to get the watch for me. She expertly answered my questions, and exceeded my expectations. I love my new watch and was very happy through the whole experience.
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July 2024 by David Geier
Evelyn at Breitling in fashion valley was a wonderful help. She made my experience easy and refreshing. Thank you!
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July 2024 by Tim Ogara
Stopped in today for some service and Mark the manager was super professional and couldn’t have been more helpful! Highly recommend this store.
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June 2024 by Damon Lacey
Mark and Lindsay were wonderful. Had an issue with my watch for years they came up with a solution in minutes. Now I can enjoy wearing my watch again.
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June 2024 by Steven Gilmore
Lindsay was excellent. She was very knowledgable and helpful. She was also great with follow up after I bought my watch !
